673002
32
Zoom out
Zoom in
Previous page
1/35
Next page
Troubleshoot your phone
Troubleshoot your phone
Restart or remove an app
If an app locks up your phone as soon as you turn it on, restart in Safe Mode: Press and
hold the Power button. When you see the Power o option, press and hold it. Your
phone restarts with Safe mode in the lower left. Then, try removing the app.
To exit safe mode, restart your phone.
Restart your phone
In the unlikely event that your phone stops responding to touches and button presses,
try a reboot—press and hold the Power button until the screen goes dark and your
phone restarts.
Check for software update
To manually check for updates, swipe up > Settings > System > System updates.
Your phone downloads updates over your Wi-Fi connection (if available) or mobile
network. We recommend that you download updates over a Wi-Fi connection. These
updates can be quite large and may not be available in all countries.
Note: When updating your phone, make sure you have enough battery power to
complete the update.
If the mobile network updates are not available in your country, update using a
computer. On your computer, go to www.motorola.com/update.
Reset
To reset your phone to factory settings and erase all the data on your phone, swipe up
> Settings > System > Reset options > Erase all data (factory reset).
All downloaded apps and user data on your phone will be deleted. Data on the cloud
will not be deleted.
Stolen phone
Your phone has Android Device Manager. You can remotely lock or reset your device
to protect your device from thieves. For details, see www.google.com/android/
devicemanager.
Find the IMEI number
You can find the IMEI number by typing *#06# on your phone’s dialpad. Or swipe up
>
Settings > System > About phone > Status > IMEI information.
Note: For service and support, see Get more help.
32


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Motorola Moto Z3 Play at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Motorola Moto Z3 Play in the language / languages: English as an attachment in your email.

The manual is 2,83 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info