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1. To exit safe mode, restart your phone.
2. One by one, uninstall recently downloaded apps. After each removal, restart your phone. See whether
removing that app solved the problem.
3. Once you delete the problematic app, you can restore the other apps you removed during testing.
If the problem doesn't go away: Try these troubleshooting steps for phone performance issues.
Clear app's cache or data
Clearing the cache and data can free up phone memory, improve performance, and fix some problems with apps
and web pages.
1.
Touch & hold the app icon, then touch .
2. Do one of the following:
To free up space by removing temporary files, touch Storage > Clear cache. Over time, the cache builds
up again, so repeat if a problem occurs.
If problems still occur, then delete all data saved in the app by touching Storage > Clear storage. Be
careful - there’s no way to undo this.
Force stop apps
Force stop an app only if it seems to be causing a problem. To completely shut down an app, including any
background services:
1.
Touch & hold the app icon, then touch .
2. Touch Force stop.
Delete apps you installed
You can delete (uninstall) apps that you downloaded. For many preloaded apps, you can disable but not delete
them.
1. Touch & hold the app's icon.
2. Do one of the following:
Drag the icon up and drop it on . This removes the app and frees storage space.
If you don't see a delete option, touch & hold the app icon, then touch > Disable.
Delete apps installed by others
If you are the owner of the phone and share it with users or guests, you can uninstall apps they installed. Although
their apps don’t appear in your app tray or on your home screen, they do reduce available storage space.
1. Go to Settings > Apps & notifications > App info.
Apps installed by others show the message Not installed for this user.
2. Touch the app name.
3.
Touch > Uninstall for all users.
Apps : Manage your apps
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  • my phone just hanged after warning me for viruses. have tried to take to mobile repairers but all in vain. Just ised it for two weeks Submitted on 19-1-2022 at 12:37

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