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Screen displays wrong colours
Everything is greyscale, black and white
Go to Settings > Digital Wellbeing & parental controls > Bedtime mode > Off.
Everything is negative, reversed colours
Go to Settings > Accessibility > Colour inversion and turn it off .
Tones, hues are different or missing
If the screen shows warmer tones than usual, check quick settings to see if Night Light is on and
turn it off .
If certain colours appear diminished or their hues are different, go to Settings > Accessibility > Colour
correction and turn Use colour correction off .
Background turned dark/light
Go to Settings > Display > Advanced and turn Dark theme off .
SD card problems
Phone doesn't recognise new SD card
If your phone isn't recognising a new card that you inserted, try these steps. After each step, check to see if
the issue is fixed.
1. Turn your phone off and then on again.
2. Inspect card for damage or alignment issues:
a. Turn your phone off and remove the card. Inspect for damage. If not damaged, reinsert the card.
b. Be sure the card sits completely in its slot and that the tray slides easily into the phone.
c. Turn the phone on.
3. Check that the card is mounted:
a. Go to Settings > Storage.
b. If you see Ejected under the card name, touch the name, then touch MOUNT.
c. Turn your phone off and then on again.
4. Check that the card's type and capacity is compatible with your phone. If not, use a different SD card
that meets the requirements.
5. Insert a different SD card to confirm that the issue is with the original card and not with your phone.
Fix a problem : Hardware issues 193
202


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