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Motorola Moto G6 Plus - XT1926-3 Manual

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Troubleshoot your phone
Data usage
You can track the amount of data your phone uploads and downloads.
Find it: swipe up
> Settings > Network & Internet > Data usage
Data Usage screen. View current billing cycle, data usage and a breakdown of which apps use the most data.
Some apps transfer data in the background when you're not viewing them – to help
reduce this type of data usage, tap Data saver to turn it on.
Note: usage information is provided to help you manage your phone. This may not
match the amounts charged by your service provider, as they're not measured in the
same way.
Data usage
Usage
7.4
kB mobile data
Ja
n
30
–M
a
r
1
1.14
G
B
2
.1
5
G
B
Data saver
O
f
f
Mobile
Mobile data
Mobile data usage
7.
3
7 kB
used
bet
w
ee
n
Ja
n
30
–M
a
r
1
Billing cycle
Monthly starting 3
0
Wi-Fi
2.15 GB Data warn
i
n
g
1
1:
35
Tap to turn on Data
saver to reduce data
usage.
Your current billing cycle.
Tap to
set alerts and data
limits.
See the total amount of
data used for this period.
Troubleshoot your phone
Restart or remove an app
If an app locks up your phone as soon as you turn it on, restart in Safe Mode: press
and hold the Power button. When you see the Power o option, press and hold it until
the screen goes dark. Your phone restarts with Safe mode in the lower left. Then try
removing the app.
Restart your phone
In the unlikely event that your phone stops responding to touches and button presses,
try a reboot – press and hold the Power button until the screen goes dark and your
phone restarts.
Check for software updates
To manually check for updates, swipe up > Settings > System > System updates.
Your phone downloads updates over your Wi-Fi connection (if available) or mobile
network. We recommend that you download updates over a Wi-Fi connection. These
updates can be quite large and may not be available in all countries.
Note: when updating your phone, make sure you have enough battery power to
complete the update.
If the mobile network updates are not available in your country, update using a
computer. On your computer, go to www.motorola.com/update.
Reset
To reset your phone to factory settings and erase all the data on your phone, swipe up
> Settings > System > Reset > Factory data reset.
Warning: all downloaded apps and user data on your phone will be deleted. Data on the
cloud will not be deleted.
Stolen phone
Your phone has Android Device Manager. You can remotely lock or reset your device to
protect your device from thieves. For details, see www.google.com/android/devicemanager.
… 32 …


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