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Vérifiez que votre ordinateur exécute Mac OS X 10.5 ou versions ultérieures.
Vérifiez qu'Android File Transfer est installé sur votre ordinateur et ouvert.
Redémarrez votre ordinateur.
Vérifiez votre téléphone
1. Vérifiez si une mise à jour du logiciel est disponible pour votre téléphone.
2. Maintenez le bouton d'alimentation de votre téléphone enfoncé pendant 5 à 7 secondes ou jusqu'à 30
secondes.
Vérifiez votre connexion USB
1. Essayez un autre câble USB. Tous les câbles USB ne permettent pas de transférer des fichiers.
2. Pour tester le port USB de votre téléphone, connectez votre téléphone à un autre ordinateur.
3. Pour tester le port USB de votre ordinateur, connectez un autre appareil à votre ordinateur.
Résolvez les problèmes : Problèmes de connexion Bluetooth, Wi-Fi,
USB
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