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Protect
Password: enter four to sixteen letters, digits, or symbols to
unlock.
To change when your touchscreen goes to sleep, see “Power
key”.
Note: You can make emergency calls on a locked phone (see
Emergency calls”). A locked phone still rings, but you need
to unlock it to answer.
Can’t unlock?
Face unlock: If your phone doesn’t recognize your face, you’ll
be prompted to enter your backup pattern or PIN code to
unlock it.
Pattern, PIN, or password: If you forget your pattern, PIN, or
password, you can enter your Google™ account email and
password to unlock the phone.
If you don’t have a Google account on your phone, contact
your service provider to have your device factory reset.
Warning: A factory reset will delete all data on your phone.
SIM lock
Caution: If you enter an incorrect SIM PIN code three times,
your phone locks your SIM card and asks for your PIN unlock
code. Contact your service provider for your PIN unlock code.
You shouldn’t need to use this feature, but to set a SIM card
PIN that you must enter when you turn on your phone, touch
Apps > Settings > Security > Set up SIM card lock
> Lock SIM card.
To set your SIM PIN, enter a 4-digit code. To change your code,
choose Change SIM PIN.
Encrypt your phone
Caution: If you forget your encryption code, you cannot
recover the data stored on your phone or memory card.
Encrypting your files can take an hour or more. Leave your
phone plugged in, and be careful not to interrupt the process.
Encryption protects the accounts, settings, apps, and files on
your phone, so that people cannot access them if your phone is
stolen.
You shouldn’t need to use this feature, but to encrypt your
phone and require a PIN or password whenever you turn on
your phone, touch Apps > Settings > Security > Encrypt
phone
.
Backup & restore
Your Google account data is backed up online. If you reset or
replace your phone, just log in to your Google account to
restore the contacts, events, and other details you synced with
the account. To choose what syncs with the account, touch
Apps > Settings > Google, touch your Google account,
and check things to sync. Please note that text messages, call
logs, and items stored on your phone will not be restored. To
restore your Google Play™ Store apps, see Take care of your
apps”.
Protect
Quick start: Protect
Screen lock
SIM lock
Encrypt your phone
Backup & restore
Reset
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