750765
199
Zoom out
Zoom in
Previous page
1/220
Next page
1. Turn your phone off and then on again.
2. Inspect card for damage or alignment issue:
a. Turn your phone off and remove the card. Inspect for damage. If not damaged, reinsert the card.
b. Be sure the card sits completely in its slot and that the tray slides easily into the phone.
c. Turn the phone on.
3. Check that the card is mounted:
a. Go to Settings > Storage.
b. If you see Ejected under the card name, touch the name then touch MOUNT.
c. Turn your phone off and then on again.
4. If the card is formatted as portable storage, use another device to check if the card is readable:
a. Insert card into another device.
b. If that device can read the card and files are present, back up files to your computer.
This won't work for cards formatted as internal storage.
5. Check for errors with a USB SD card reader connected to a Windows computer:
a. Insert the card into a USB card reader.
b. Open My Computer, right-click on the SD card, and select Properties > Service > Check disk for
errors. Depending on the size of your card and usage, this process could take up to an hour.
6. Reformat card using an SD card reader and an SD card formatter app on a Windows computer.
Formatting the card erases all data on the card. Before you reformat, if you can access your SD card files
from your PC, copy them to your computer. Then, use the SD card formatter app to format your card to
FAT32.
7. Try a new SD card.
Apps can't view files on SD card
If none of your apps can view files on the card:
1. Install a different file manager app from Play Store. Use that app to check if files are visible on the card.
2. Check if files are visible using a Windows computer:
a. Turn your phone off and remove the card.
b. Put the card in the computer’s SD card slot or a connected USB SD card reader.
If a specific app can’t view files the card:
1. Open the app from which files are missing.
2. In the app's settings, set the storage location to be the SD card, not internal or phone memory.
Computer can't view files on SD card
After each troubleshooting step, check to see if your issue is fixed:
1. Use a USB cable that’s capable of data transfer and isn’t for charging only.
2. Be sure you have set the USB connection type to allow file transfer.
Fix a problem : Hardware issues 190
199


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Motorola Moto E7 Power at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Motorola Moto E7 Power in the language / languages: English as an attachment in your email.

The manual is 2,03 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info