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User Guide
Hot topics
Contents
Hot topics
Get Started
First look
Insert the SIM and microSD cards
Power on
Sign in
Connect to Wi-Fi
Navigate your phone
Improve battery life
Water repellent
Clean your phone
Learn the basics
Home screen
Help & more
Search
Notifications
Status icons
Volume
Do not disturb
Lock screen
Quick settings
Speak
Direct Share
Picture-in-Picture
Customize your phone
Redecorate your home screen
Choose apps & widgets
Customize sounds & appearance
Discover Moto
Digital wellbeing and parental controls
Apps
Phone
Messages
Chrome™
Camera
Photos
Gmail
Duo
Moto
Calendar
More apps
Connect, share & sync
Connect with Wi-Fi
Share files with your computer
Share your data connection
Print
Sync to the cloud
Cast your screen to a TV
Use a memory card
Airplane mode
Mobile network
Protect your phone
Screen lock
Your privacy
Screen pinning
Backup & restore
App safety
Data usage
Troubleshoot your phone
Restart or remove an app
Restart your phone
Check for software update
Reset
Stolen phone
Accessibility
Create a shortcut
Make your phone speak
Speak to your phone
Change your phone’s display
Change your phone’s sounds
Hearing aids (U.S. only)
Get more help
Where is my legal, safety, & regulatory
information?
Service & repairs
Copyright & trademarks
Hot topics
Explore what your phone can do.
Topic Location
Find and use quick settings. Quick settings
Choose new wallpaper, set ringtones, and
add widgets.
Customize your phone
Experience crisp, clear photos, movies,
and videos.
Camera
Set special features to match the way you
use your phone.
Moto
Browse, shop, and download apps. Apps
Keep your info safe. Set up your password
and more.
Protect your phone
Ask questions, get answers. Speak
Share your Internet connection. Wi-Fi hotspot
Tip: View all of these topics on your phone, swipe up from the home screen and
tap Settings > Help. For FAQs and other phone support, visit www.motorola.com/
support.
This product meets the applicable national or international RF exposure
guidance (SAR guideline) when used normally against your head or, when worn
or carried, at a distance of 5 mm from the body. The SAR guideline includes a
considerable safety margin designed to assure the safety of all persons, regardless of
age and health.
Caution: Before using your phone, please read the legal information. Swipe up >
Settings > About phone > Legal information.
Get Started
Get Started
First look
Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s
features.
Phone hardware buttons: top right are Volume up and down keys, middle right is Power button. Bottom middle is charging port. Top right is headset jack. On screen, top middle is front camera, top right is proximity
sensor. Navigation icons are along the bottom.
Note: Certain apps and features may not be available in all countries.
Depth
Camera
Flash
Volume
Buttons
Micro USB/Charger
Power
Button
SIM &
microSD
Card Tray
Front
Camera
Fingerprint
Sensor
Proximity
Sensor
Headset
Jack
Main
Camera
Power button
Your Power button helps in a few ways.
» Power on/o: Press and hold the Power button, then tap Power o. When your
phone is o, press and hold the Power button to turn it on.
» Sleep/Wake up: To conserve battery power and prevent accidental touches, put the
touchscreen to sleep by pressing the Power button. Press it again to wake it up.
» Restart: To restart your phone, press and hold the Power button, then tap Restart.
Tip: To add security to your phone, see Protect your phone.
Volume buttons
To turn volume up or down:
» Music/video volume: Press the buttons when your phone is not ringing, or during a
song or video, to adjust media volume.
» Ringer volume: Press a volume button, then tap and slide the Ring volume bar.
Press a volume button when your phone is ringing to silence a call.
» Earpiece volume: Press the buttons during a call.
Tip: For more on volume control, see Volume.
Get Started
Insert the SIM and microSD cards
To activate phone service, you might need to insert a SIM card, or this may have been
done for you. You can also add a microSD card, which is optional and sold separately.
Put in the cards
Caution: Make sure you use the correct size SIM card and don’t cut the SIM card.
SIM card insert graphic. After the SIM tray is poped out, the SIM card is inserted in the slot on the right with the clipped corner to the upper left. The SD card is inserted in the left slot.
Nano SIM
SIM
Power on
Press and hold the Power button, then follow the prompts to get started.
Power on graphic. After you charge the phone, press and hold the Power button until the screen lights up.
Sign in
If you use Gmail™, you already have a Google™ account—if not, you can create an
account during setup. Signing into your Google account lets you access, sync, and
backup your stu. You can see your Google apps, contacts, calendar, photos, and more.
Tips
» To add, edit, or delete accounts, swipe up > Settings > Accounts.
» T
o set up email accounts, see Gmail.
» For help with your Google account, visit www.google.com/accounts.
Connect to Wi-Fi
For faster Internet access and to conserve mobile data use, swipe the status bar down.
Touch and hold to choose a Wi-Fi network. For full instructions, see Connect with
Wi-Fi.
Note: This phone supports apps and services that may use a lot of data, so make sure
your data plan meets your needs. Contact your service provider for details.
Get Started
Navigate your phone
Explore by touch
Find your way around:
» Tap: Choose an icon or option.
» Touch and hold: See more options.
» Drag: Move items on the home screen.
» Swipe: Scroll through lists or between screens.
» Pinch or double-tap: Zoom in and out on websites, photos, and maps.
» Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it.
» Split screen: Swipe up from the bottom of the screen and hold, then tap the icon at
the top of the screen and tap Split screen. Not all apps will work in split screen. To
close the split screen, drag the dividing line to the bottom of the screen.
» Menus: When you see , , or , you can tap it to open options for the current
screen.
» Close Keyboard: To close a keyboard, tap .
System navigation
Navigate using either gestures or buttons on the screen.
Navigation bar
Find it: Swipe up > Settings > System > Gestures > System navigation > Gesture
navigation
Navigation bar. To go to the home screen, swipe up from the bottom of the screen. To see your recent apps, swipe up from the bottom and hold. To go back a screen, swipe toward the middle from the left or right edge.
» Go to the home screen: Swipe up from the bottom of the screen.
» See recent apps: Swipe up from the bottom of the screen and hold. Tap an app to
reopen it. Tap the app icon to see app info or split the screen.
» Go back a screen: Swipe toward the middle of the screen from the left or right edge.
» Switch between apps: Swipe left or right across the bottom of the screen.
» Launch the Google Assistant: Swipe up diagonally from the bottom corner of the
screen to launch the Google Assistant. Learn more about The Google Assistant™.
Navigation buttons
Find it: Swipe up > Settings > System > Gestures > System navigation >
3-button navigation
» Back: Tap Back to go to the previous screen.
» Home: Tap Home to return to the home screen.
For Home screen,
swipe up.
To go back, swipe
toward the middle.
For recent apps,
swipe up and hold.
To switch apps,
swipe left or right at
the bottom.
For Google
Assistant, swipe
up diagonally.
Get Started
» Recents: Tap Recents to see your recent apps (or browser tabs), and tap an app
to reopen it. Double tap to quickly switch between your recent apps. To remove an
app from the recent list, swipe it up. To scroll the list, swipe right or left.
» Google Assistant: Touch and hold Home to launch the Google Assistant. Learn
more about The Google Assistant™.
Improve battery life
Your phone processes tons of information. Depending on what apps are in use, your
phone may use a lot of power.
Note: For the best charging experience, use a Motorola charger. Use of other chargers is
not recommended.
When your phone is stationary, not charging, or not in use for a period of time,
unnecessary background processes are shut down to optimize battery life.
» T
o see what’s using up battery power, swipe up > Settings > Battery > USAGE
DETAILS.
» T
o help improve battery life, swipe up > Settings > Battery > Battery Saver,
and turn it on. When on, your phone’s display changes to Dark theme.
Tip: To quickly open Settings, swipe down twice on the status bar and tap .
Battery Tips
To save even more battery life between charges, you could reduce:
» Widgets that stream information to your home screen, like news or weather.
» Unused accounts: Swipe up > Settings > Accounts.
» Recording or streaming videos or music.
Water repellent
Mobile devices marketed as water repellent are not waterproof. Avoid prolonged
exposure to water, and do not submerge in water. In the event your device is exposed
to water, dry your device and ports thoroughly with a soft, clean cloth. Water damage is
not covered by your warranty.
Tips to prevent damage to your phone:
» Dry your phone and ports thoroughly with a soft, clean cloth.
» Don’t try to charge your phone when it’s wet.
» Do not expose your phone to salt water or other liquids.
» Do not expose your phone to water at high pressure.
» Do not drop or puncture your device, as this could damage the water repellent
features.
Clean your phone
To disinfect your phone:
» Use wipes or cloths moistened with isopropyl alcohol with a concentration of 70%
(specific for electro-electronic products).
» It is recommended that you turn your phone o to clean it.
» Avoid moisture in the phone’s openings, including the charging port, earphone jack,
microphones, and speakers.
» Do not immerse the phone in cleaning agents, and do not use cleaning materials that
contain bleach or abrasive agents.
» Do not use sprays directly on the screen.
Learn the basics
Learn the basics
Home screen
The home screen is what you see when you turn on your phone. From here you can
explore apps and more.
Note: Software updates may change the look of your home screen.
Home screen. At the top, tap the Google bar to type search options or tap the right hand microphone icon to speak a search. Icons at the top show notifications and phone status icons. Swipe up from center bottom to
get to your apps. App icons along the bottom are commonly used apps: phone, message, Google Chrome, Gallery, and camera.
Tips
» Open app list: Swipe up to see all your apps.
» Return home: To return to the home screen from any location, swipe up from the
navigation bar.
» Pages: To add a page, drag an app to the right side of the screen until you see a new
page. You can add multiple pages. To see other pages of shortcuts and widgets (if
available), swipe the home screen left.
11:35
Play Store
Photos
MotoDuo
Google
Say “Hey Google”
73
73
73
Swipe up to see
all your apps.
Search by typing or
say "Hey Google.”
Swipe down for
notifications and
settings.
» Settings: To quickly open common settings, swipe the status bar down. To open
more settings, swipe the status bar down again and tap .
» Customization: To personalize your home screen, see Customize your phone.
Help & more
Learn even more about your phone and get support.
Find it: Swipe up > Settings > Help
Tip: Some apps have their own help that’s specific to their features. Just tap the menu
inside the app for details.
Search
On the home screen, tap the Google Search box for a text search or tap to search by
voice.
When you type, suggestions appear below the search field:
» To search for a suggestion, tap it.
» T
o search for text in the search field, tap on the keyboard.
Tip: To close the keyboard, tap .
Note: For voice search, see Speak.
Notifications
At the top of the screen, icons on the left notify you about new messages or events. If
you don’t know what an icon means, swipe the status bar down for details.
Tip: Getting too many notifications? Touch and hold a notification to see which app is
sending them to you. Then you can turn them o.
Learn the basics
Notifications screen. Swipe down from the top of the home screen down to view notifications.
Tip: To quickly change common settings, swipe the status bar down. For more, see
Quick settings.
Smart reply
See suggestions based on notification content. For example, a text with an address may
show Google Maps as an option.
To turn o Smart reply, tap Messages > Menu > Settings > Suggestions in chat >
Smart Reply.
App notifications
You may see a notification dot on an app. This app notification, or badge,
tells you the app has an update or an announcement, such as a new email or
a missed call. Touch and hold the app for more information, options, or app
shortcuts.
Wireless Emergency Alerts (U.S. & some countries)
Wireless Emergency Alerts, also known as CMAS or PLAN,
is a U.S. national emergency alert system. Emergency alerts
can pop up to tell you about a national or local crisis. After
you close an alert, you can reopen it by swiping up >
Settings > Apps & notifications > Advanced > Wireless
emergency alerts.
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Tip: Swipe left or right to remove a
notification. Some notifications show
more options when you slide them
halfway.
Swipe down to see
your notifications.
Tap a notification to open it, or
choose an option, such as REPLY.
A
LERTS
WIRELESS
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Tip: Emergency alerts have a special sound and vibration that is two seconds long,
followed by one second, then another one second.
To choose which types of alerts you receive, swipe up > Settings > Apps &
notifications > Advanced > Wireless emergency alerts. The U.S. and local governments
send these alerts through your service provider. So you will always receive alerts for the
area where you are, and you won’t receive alerts if you’re outside of the U.S.
For more, visit www.ctia.org and search “wireless emergency alerts.
Status icons
Icons at the top right of the screen tell you about phone status:
Status Icons
Network strength Alarm set
/ Wi-Fi in range/connected Data Saver on
/ Bluetooth on/connected Battery Saver on
Airplane mode / Battery charging/full
Do not disturb
Learn the basics
Volume
Press the side volume buttons up or down to select a ringer volume and see other
controls.
Volume screen. Press the Volume keys up or down to control the volume for Ring Notification, Media, and Alarm sounds. On screen, change the volume using slide bars.
Do not disturb
To turn o some or all sounds, swipe the status bar down, and touch and hold Do
not disturb. Select an option:
» See all exceptions: Select whether to hear alarms, media, or touch sounds.
» Restrict notifications: Set if you’d like to see notifications when Do not disturb mode
is on.
» Default duration: Set duration Do not disturb mode is on.
» Schedules: Turn on Do not disturb at specific times during the day or night, or sync
with your calendar.
Tip: Create an exception for repeat callers that allows a call to sound from the same
person within a 15 minute period, tap Calls > Allow repeat callers.
Show all volume controls.
Mut
e the ringer or set phone
to vibrate.
Slide the bar to
increase/decrease volume.
Mute the media player.
Lock screen
Your touchscreen is on when you need it and o when you don’t.
Lock screen showing access to voice control on the bottom left and camera on the bottom right. Swipe this screen up to unlock it.
» Screen o and on: Press the Power button to turn the screen o and on.
» Screen lock: To unlock the screen, drag up from the bottom. To apply security to the
lock screen (recommended), see Screen lock.
» Notifications: Double tap a notification in the lock screen to open it.
Tip: To prevent notifications from appearing in the lock screen, swipe up >
Settings > Apps & notifications > Notifications > Notifications on lockscreen >
Don’t show notifications.
» Lock screen message: To add a message to your lock screen, such as your name in
case your phone gets lost, swipe up > Settings > Display > Advanced > Lock
screen display > Lock screen message.
» Screen timeout: To change your timeout (screen locks automatically), swipe up >
Settings > Display > Advanced > Screen timeout.
11:35
11:35
Tue, 3 April
Tue, 3 April
Add a lock screen
message for anyone
who finds your phone.
Thanks for finding my phone!
Swipe up to unlock
your screen.
Learn the basics
Quick settings
For quick access to Wi-Fi, Bluetooth, Airplane mode, brightness, and other settings,
swipe the status bar or lock screen down. Swipe down again for more settings. Tap an
icon to toggle it on or o. Touch and hold an icon to see more options. For even more
settings, tap .
Tap to rearrange your settings and add or remove settings.
Quick Settings screen that shows options, such as Wi-Fi, Bluetooth, Airplane mode, Location and more. Customizable.
Speak
Google Voice™
Use Google voice commands to tell your phone what you want.
» Use voice to make a call: Tap on the home screen. Then say “Call” and then a
contact name or number. Or, say “Send text.
Tip: If a contact has more than one number, you can say which number to call (for
example, “Call Joe Black Mobile”).
» Search by voice: Tap on the home screen to search by voice.
Note: To wake up your phone by saying “Hey Google,” see The Google Assistant™.
Flashlight
Battery Saver Airplane mode
Dolby
Smart audio
Auto-rotate
BluetoothDo Not Disturb
Your network
Turn Wi-Fi on/off.
See all phone settings.
Set screen brightness.
Tap an icon to turn it on/off
.
Touch and hold to see mor
e
options.
Voice to text
On a keyboard, tap , then speak your message or search text. You can also speak
punctuation.
The Google Assistant™
Note: This feature may not be available in all languages.
To open the Google Assistant, swipe up from the bottom corner of the screen, then
speak or type a command.
You can also say “Hey Google” or “Ok Google” to start the Google Assistant. To turn this
feature on, swipe up > Settings > Google > Account services > Search, Assistant
& Voice > Voice > Voice Match.
For more on the Google Assistant, visit https://support.google.com/assistant.
Direct Share
In some apps, you can share something directly to a contact, app, or conversation.
Select the share option within an app, then select a contact, choose an app, or type a
name or number to find a contact.
Google Direct Share screen. Tap a contact to share an item. Swipe up to get more options.
Abe
Allie
Anna MedinaKevin Astrid Fanning
TO Type a name, phone number, or email
K
Michael
M
Nathan More
N
Create link Shared
album
Gmail Messages
Swipe up for more
share options.
Tap a contact to
share information.
Customize your phone
Picture-in-Picture
If you’re watching a video, on a video call, or using navigation, and you change screens,
your video continues to play in a small window on your screen.
» T
ap twice to return to it.
» T
ap the to close it.
» Swipe up from the bottom of the screen to put the video in a small window.
» Drag video around your screen.
Note: Not all apps support this feature.
Picture-in-Picture mode. Tap the video to open it on your screen.
29
January
29
Fri
10 AM
5 PM
4 PM
3 PM
2 PM
1 PM
12 PM
11 AM
Weekly Project Meeting
Start hangout with Alexis
https://plua.Google.com/hangouts
Pick up snacks for the party
Tap the video twice to return
to it.
Customize your phone
Redecorate your home screen
Customize your home screen the way you want.
Home screen showing customize options. Touch and hold the home screen to add a widget. Tap an app to open it. Touch and hold it to move or remove it.
» Change your wallpaper: Touch and hold an empty spot on the home screen, then
tap Wallpapers.
» Add a home screen page: Drag an app to the right side of the home screen until a
new page appears. You can add multiple pages.
» Adjust display settings: Adjust brightness, font size, and screen saver. Swipe up >
Settings > Display.
» Switch to dark theme: Change your display to use dark theme, which saves battery
and can be easier on your eyes. Swipe up > Settings > Display > Advanced >
Dark Theme.
11:35
Play Store
Photos
MotoDuo
Google
Say “Hey Google”
73
73
73
Drag shortcuts on top of
each other to make a folder.
Tap a shortcut to open.
Touch and hold to move or delete.
Touch and hold an empty
spot to change wallpaper.
Customize your phone
» Change your style: Change your font and icon style. Touch and hold an empty spot
and tap Styles.
» Rotate: In many apps, the touchscreen switches from portrait to landscape when
you rotate your phone. To turn this on or o, swipe up > Settings > Display >
Advanced > Auto-rotate screen.
Tip: To see more home screen settings, touch and hold an empty spot and tap Home
settings.
Choose apps & widgets
» Add apps to the home screen: Swipe up , touch and hold an app, then drag it to
one of your home screen pages.
» Download new apps: Tap Play Store. For more on apps, see App safety.
» Group apps together: Drag one app onto another. Do it again to add more apps to
the folder. To name the folder, tap it and enter a name below the apps.
» See app options: Touch and hold an app. If the app has quick options (shortcuts),
you’ll see a list.
» Add widgets: Touch and hold an empty spot on the home screen, tap Widgets,
touch and hold a widget, then drag it to your home screen.
» Resize widgets: You can resize some widgets—touch and hold a widget until you feel
a vibration, then release. Drag the white circles at the edges to resize.
» Move or delete widgets and apps: Touch and hold a widget or app and drag it to
another spot, another page, or to Remove.
Note: Removing an app from your home screen doesn’t uninstall the app from your
phone.
Customize sounds & appearance
Customize your phone’s sounds and display settings:
» Set ringtone and notifications: Swipe up > Settings > Sound.
Tip: Set notification sounds for individual apps within the app’s settings.
» Night Light: Set your screen to turn slightly amber colored at night. Swipe up >
Settings > Display > Night Light.
» Add vibrate for calls: To make your phone vibrate, swipe up > Settings >
Sound and tap Vibrate for calls.
» Set a ringtone for a contact: Swipe up > Contacts, tap the contact, then tap
Menu > Set ringtone.
» Change language: Swipe up > Settings > System > Languages & input >
Languages.
» Adjust font size: Swipe up > Settings > Display > Advanced > Font size.
Discover Moto
See Moto to set more custom features, like twisting your wrist twice to quickly open the
camera, making a chopping motion to turn on the flashlight, and placing the phone face
down to silence notifications and calls.
Apps
Digital wellbeing and parental controls
Set limits on how much time you spend on your phone, get a bedtime reminder, and
manage notifications.
Find it: Swipe up > Settings > Digital Wellbeing & parental controls
Digital wellbeing screen that shows options, such as Do Not Disturb and options for bedtime, app limits, and managing notifications.
To supervise this phone remotely, view and set screen time limits, and add restrictions
to services and apps, tap Set up parental controls.
WAYS TO DISCONNECT
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REDUCE INTERRUPTIONS
Manage notifications
Do Not Disturb
Digital Wellbeing & parental co...
Contacts
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Today
Your Digital Wellbeing tools
Turn on Do Not Disturb.
Limit your app time, set a
bedtime, and more.
See a breakdown of how you
spend your time on your
phone.
Apps
Your phone comes ready with some great apps. To find and add more apps, tap Play
Store. To learn more, see App safety.
Phone
Keep in touch by choosing a contact, returning a missed call, or using a voice command
to start a call.
Make a call
Find it: Phone
» Call a contact: To call a contact or recent call, tap the contact name.
» Dial a phone number: To open the dialpad, tap . Enter a number, then tap to
call it.
» Voice dial: To voice dial, tap on the home screen or say “Hey Google”, then say
“Call <name>”.
» Voicemail: appears in the status bar when you have new voicemail. To hear it,
swipe down and tap the notification.
» Make a contact widget: Touch and hold an empty spot on the home screen, tap
Widgets, then touch and hold the Direct dial widget. Drag it to your home screen,
then select the contact. Tap the widget to call the person.
Tip: To enter the international dialing code (+), touch and hold 0. To add a pause or
wait after numbers, tap Menu .
9


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