Tip: View all of these topics on your phone, swipe up from the home screen and
tap Settings > Help. For FAQs and other phone support, visit www.motorola.com/
support.
This product meets the applicable national or international RF exposure
guidance (SAR guideline) when used normally against your head or, when worn
or carried, at a distance of 5 mm from the body. The SAR guideline includes a
considerable safety margin designed to assure the safety of all persons, regardless of
age and health.
Caution: Before using your phone, please read the legal information. Swipe up >
Settings > About phone > Legal information.
Get Started
Get Started
First look
Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s
features.
Phone hardware buttons: top right are Volume up and down keys, middle right is Power button. Bottom middle is charging port. Top right is headset jack. On screen, top middle is front camera, top right is proximity
sensor. Navigation icons are along the bottom.
Note: Certain apps and features may not be available in all countries.
Depth
Camera
Flash
Volume
Buttons
Micro USB/Charger
Power
Button
SIM &
microSD
Card Tray
Front
Camera
Fingerprint
Sensor
Proximity
Sensor
Headset
Jack
Main
Camera
Power button
Your Power button helps in a few ways.
»Power on/o: Press and hold the Power button, then tap Power o. When your
phone is o, press and hold the Power button to turn it on.
»Sleep/Wake up: To conserve battery power and prevent accidental touches, put the
touchscreen to sleep by pressing the Power button. Press it again to wake it up.
»Restart: To restart your phone, press and hold the Power button, then tap Restart.
Tip: To add security to your phone, see Protect your phone.
Volume buttons
To turn volume up or down:
»Music/video volume: Press the buttons when your phone is not ringing, or during a
song or video, to adjust media volume.
»Ringer volume: Press a volume button, then tap and slide the Ring volume bar.
Press a volume button when your phone is ringing to silence a call.
»Earpiece volume: Press the buttons during a call.
Tip: For more on volume control, see Volume.
Get Started
Insert the SIM and microSD cards
To activate phone service, you might need to insert a SIM card, or this may have been
done for you. You can also add a microSD card, which is optional and sold separately.
Put in the cards
Caution: Make sure you use the correct size SIM card and don’t cut the SIM card.
SIM card insert graphic. After the SIM tray is poped out, the SIM card is inserted in the slot on the right with the clipped corner to the upper left. The SD card is inserted in the left slot.
Nano SIM
SIM
Power on
Press and hold the Power button, then follow the prompts to get started.
Power on graphic. After you charge the phone, press and hold the Power button until the screen lights up.
Sign in
If you use Gmail™, you already have a Google™ account—if not, you can create an
account during setup. Signing into your Google account lets you access, sync, and
backup your stu. You can see your Google apps, contacts, calendar, photos, and more.
Tips
»To add, edit, or delete accounts, swipe up > Settings > Accounts.
»T
o set up email accounts, see Gmail.
»For help with your Google account, visit www.google.com/accounts.
Connect to Wi-Fi
For faster Internet access and to conserve mobile data use, swipe the status bar down.
Touch and hold to choose a Wi-Fi network. For full instructions, see Connect with
Wi-Fi.
Note: This phone supports apps and services that may use a lot of data, so make sure
your data plan meets your needs. Contact your service provider for details.
Get Started
Navigate your phone
Explore by touch
Find your way around:
»Tap: Choose an icon or option.
»Touch and hold: See more options.
»Drag: Move items on the home screen.
»Swipe: Scroll through lists or between screens.
»Pinch or double-tap: Zoom in and out on websites, photos, and maps.
»Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it.
»Split screen: Swipe up from the bottom of the screen and hold, then tap the icon at
the top of the screen and tap Split screen. Not all apps will work in split screen. To
close the split screen, drag the dividing line to the bottom of the screen.
»Menus: When you see , , or , you can tap it to open options for the current
screen.
»Close Keyboard: To close a keyboard, tap .
System navigation
Navigate using either gestures or buttons on the screen.
Navigation bar
Find it: Swipe up > Settings > System > Gestures > System navigation > Gesture
navigation
Navigation bar. To go to the home screen, swipe up from the bottom of the screen. To see your recent apps, swipe up from the bottom and hold. To go back a screen, swipe toward the middle from the left or right edge.
»Go to the home screen: Swipe up from the bottom of the screen.
»See recent apps: Swipe up from the bottom of the screen and hold. Tap an app to
reopen it. Tap the app icon to see app info or split the screen.
»Go back a screen: Swipe toward the middle of the screen from the left or right edge.
»Switch between apps: Swipe left or right across the bottom of the screen.
»Launch the Google Assistant: Swipe up diagonally from the bottom corner of the
screen to launch the Google Assistant. Learn more about The Google Assistant™.
Navigation buttons
Find it: Swipe up > Settings > System > Gestures > System navigation >
3-button navigation
»Back: Tap Back to go to the previous screen.
»Home: Tap Home to return to the home screen.
For Home screen,
swipe up.
To go back, swipe
toward the middle.
For recent apps,
swipe up and hold.
To switch apps,
swipe left or right at
the bottom.
For Google
Assistant, swipe
up diagonally.
Get Started
»Recents: Tap Recents to see your recent apps (or browser tabs), and tap an app
to reopen it. Double tap to quickly switch between your recent apps. To remove an
app from the recent list, swipe it up. To scroll the list, swipe right or left.
»Google Assistant: Touch and hold Home to launch the Google Assistant. Learn
more about The Google Assistant™.
Improve battery life
Your phone processes tons of information. Depending on what apps are in use, your
phone may use a lot of power.
Note: For the best charging experience, use a Motorola charger. Use of other chargers is
not recommended.
When your phone is stationary, not charging, or not in use for a period of time,
unnecessary background processes are shut down to optimize battery life.
»T
o see what’s using up battery power, swipe up > Settings > Battery > USAGE
DETAILS.
»T
o help improve battery life, swipe up > Settings > Battery > Battery Saver,
and turn it on. When on, your phone’s display changes to Dark theme.
Tip: To quickly open Settings, swipe down twice on the status bar and tap .
Battery Tips
To save even more battery life between charges, you could reduce:
»Widgets that stream information to your home screen, like news or weather.
»Unused accounts: Swipe up > Settings > Accounts.
»Recording or streaming videos or music.
Water repellent
Mobile devices marketed as water repellent are not waterproof. Avoid prolonged
exposure to water, and do not submerge in water. In the event your device is exposed
to water, dry your device and ports thoroughly with a soft, clean cloth. Water damage is
not covered by your warranty.
Tips to prevent damage to your phone:
»Dry your phone and ports thoroughly with a soft, clean cloth.
»Don’t try to charge your phone when it’s wet.
»Do not expose your phone to salt water or other liquids.
»Do not expose your phone to water at high pressure.
»Do not drop or puncture your device, as this could damage the water repellent
features.
Clean your phone
To disinfect your phone:
»Use wipes or cloths moistened with isopropyl alcohol with a concentration of 70%
(specific for electro-electronic products).
»It is recommended that you turn your phone o to clean it.
»Avoid moisture in the phone’s openings, including the charging port, earphone jack,
microphones, and speakers.
»Do not immerse the phone in cleaning agents, and do not use cleaning materials that
contain bleach or abrasive agents.
»Do not use sprays directly on the screen.
Learn the basics
Learn the basics
Home screen
The home screen is what you see when you turn on your phone. From here you can
explore apps and more.
Note: Software updates may change the look of your home screen.
Home screen. At the top, tap the Google bar to type search options or tap the right hand microphone icon to speak a search. Icons at the top show notifications and phone status icons. Swipe up from center bottom to
get to your apps. App icons along the bottom are commonly used apps: phone, message, Google Chrome, Gallery, and camera.
Tips
»Open app list: Swipe up to see all your apps.
»Return home: To return to the home screen from any location, swipe up from the
navigation bar.
»Pages: To add a page, drag an app to the right side of the screen until you see a new
page. You can add multiple pages. To see other pages of shortcuts and widgets (if
available), swipe the home screen left.
11:35
Play Store
Photos
MotoDuo
Google
Say “Hey Google”
73
73
73
Swipe up to see
all your apps.
Search by typing or
say "Hey Google.”
Swipe down for
notifications and
settings.
»Settings: To quickly open common settings, swipe the status bar down. To open
more settings, swipe the status bar down again and tap .
»Customization: To personalize your home screen, see Customize your phone.
Help & more
Learn even more about your phone and get support.
Find it: Swipe up > Settings > Help
Tip: Some apps have their own help that’s specific to their features. Just tap the menu
inside the app for details.
Search
On the home screen, tap the Google Search box for a text search or tap to search by
voice.
When you type, suggestions appear below the search field:
»To search for a suggestion, tap it.
»T
o search for text in the search field, tap on the keyboard.
Tip: To close the keyboard, tap .
Note: For voice search, see Speak.
Notifications
At the top of the screen, icons on the left notify you about new messages or events. If
you don’t know what an icon means, swipe the status bar down for details.
Tip: Getting too many notifications? Touch and hold a notification to see which app is
sending them to you. Then you can turn them o.
Learn the basics
Notifications screen. Swipe down from the top of the home screen down to view notifications.
Tip: To quickly change common settings, swipe the status bar down. For more, see
Quick settings.
Smart reply
See suggestions based on notification content. For example, a text with an address may
show Google Maps as an option.
To turn o Smart reply, tap Messages > Menu > Settings > Suggestions in chat >
Smart Reply.
App notifications
You may see a notification dot on an app. This app notification, or badge,
tells you the app has an update or an announcement, such as a new email or
a missed call. Touch and hold the app for more information, options, or app
shortcuts.
Wireless Emergency Alerts (U.S. & some countries)
Wireless Emergency Alerts, also known as CMAS or PLAN,
is a U.S. national emergency alert system. Emergency alerts
can pop up to tell you about a national or local crisis. After
you close an alert, you can reopen it by swiping up >
Tip: Emergency alerts have a special sound and vibration that is two seconds long,
followed by one second, then another one second.
To choose which types of alerts you receive, swipe up > Settings > Apps &
notifications > Advanced > Wireless emergency alerts. The U.S. and local governments
send these alerts through your service provider. So you will always receive alerts for the
area where you are, and you won’t receive alerts if you’re outside of the U.S.
For more, visit www.ctia.org and search “wireless emergency alerts.”
Status icons
Icons at the top right of the screen tell you about phone status:
Status Icons
Network strength Alarm set
/ Wi-Fi in range/connected Data Saver on
/ Bluetooth on/connected Battery Saver on
Airplane mode / Battery charging/full
Do not disturb
Learn the basics
Volume
Press the side volume buttons up or down to select a ringer volume and see other
controls.
Volume screen. Press the Volume keys up or down to control the volume for Ring Notification, Media, and Alarm sounds. On screen, change the volume using slide bars.
Do not disturb
To turn o some or all sounds, swipe the status bar down, and touch and hold Do
not disturb. Select an option:
»See all exceptions: Select whether to hear alarms, media, or touch sounds.
»Restrict notifications: Set if you’d like to see notifications when Do not disturb mode
is on.
»Default duration: Set duration Do not disturb mode is on.
»Schedules: Turn on Do not disturb at specific times during the day or night, or sync
with your calendar.
Tip: Create an exception for repeat callers that allows a call to sound from the same
person within a 15 minute period, tap Calls > Allow repeat callers.
Show all volume controls.
Mut
e the ringer or set phone
to vibrate.
Slide the bar to
increase/decrease volume.
Mute the media player.
Lock screen
Your touchscreen is on when you need it and o when you don’t.
Lock screen showing access to voice control on the bottom left and camera on the bottom right. Swipe this screen up to unlock it.
»Screen o and on: Press the Power button to turn the screen o and on.
»Screen lock: To unlock the screen, drag up from the bottom. To apply security to the
lock screen (recommended), see Screen lock.
»Notifications: Double tap a notification in the lock screen to open it.
Tip: To prevent notifications from appearing in the lock screen, swipe up >
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
Product:
Forumrules
To achieve meaningful questions, we apply the following rules:
First, read the manual;
Check if your question has been asked previously;
Try to ask your question as clearly as possible;
Did you already try to solve the problem? Please mention this;
Is your problem solved by a visitor then let him/her know in this forum;
To give a response to a question or answer, do not use this form but click on the button 'reply to this question';
Your question will be posted here and emailed to our subscribers. Therefore, avoid filling in personal details.
Register
Register getting emails for Motorola Moto E at:
new questions and answers
new manuals
You will receive an email to register for one or both of the options.
Get your user manual by e-mail
Enter your email address to receive the manual of Motorola Moto E in the language / languages: English as an attachment in your email.
The manual is 1.3 mb in size.
You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.
If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.
The email address you have provided is not correct.
Please check the email address and correct it.
Your question is posted on this page
Would you like to receive an email when new answers and questions are posted? Please enter your email address.