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17.2 Digital Receptionist Greetings
There are three dierent Digital Receptionist outgoing messages. They are Day Greeting, Night
Greeting and Auxiliary Greeting.
Day Greeting is played during the time you set as day time. Night Greeting is played during
the time you set as night time. This can be helpful if you want dierent messages played
during and after business hours.
The default greeting for both greetings is “Hello, please enter your party’s extension. If you do
not know the extension number, press zero (0), zero (0).”
The Auxiliary Greeting is played when an outside caller presses the 0 key twice after hearing
the Day or Night message. It can be used for an extension list or to inform the caller how
to reach the company operator. The Default Auxiliary Greeting is “Please enter your party’s
extension.”
17.3 Recording your Own Greeting
To customize your Digital Receptionist greeting for either the Day, Night or Auxiliary Greeting,
follow these steps:
1. Press
Menu
softkey while in idle mode.
2. Using the navigation button, move the indicator to
Digital Receptionist
. Press
Select
softkey.
3. Using u and d of the navigation button, choose either
Day Greeting
,
Night Greeting
or
Auxiliary Greeting
. Press
Select
softkey.
4. Move the indicator to
Record Greeting
and press
Select
softkey.
5. Record your greeting. Press
Save
softkey. The greeting will play back for you and
automatically save. If you are not satisfied, simply select
Record Greeting
option again and
re-record.
17.4 Playback or Delete a Greeting
If you wish to review or delete your greeting, follow these steps:
1. Press
Menu
softkey while in idle mode.
2. Using the navigation button, move the indicator to
Digital Receptionist
. Press
Select
softkey.
3. Using u and d of the navigation button, choose either
Day Greeting
,
Night Greeting
or
Auxiliary Greeting
. Press
Select
softkey.
4. Select
Play Greeting
option and press
Select
softkey. Your current greeting will be played.
5. If you would like to delete this greeting, use the navigation button to select the
Delete
option. Confirm you selection by pressing
Select
softkey. This will remove the greeting and
replace it with the default greeting.
17.5 Answer Delay
In some circumstances you may wish to have the Digital Receptionist wait longer than the
default 6 seconds before picking up. To change this setting:
1. Press
Menu
softkey while in idle mode.
2. Using the navigation button, move the indicator to
Digital Receptionist
. Press
Select
softkey.
3. Move the indicator to
Answer Delay
and press
Select
softkey.
4. Select anywhere from 6 seconds to 13 seconds and press
Select
softkey.
17.6 Night Time On/O
If you wish to have a separate greeting play after hours, activate the Night Time mode and set
up your Oce Hours.
1. Press
Menu
softkey while in idle mode.
2. Using the navigation button, move the indicator to
Digital Receptionist
. Press
Select
softkey.
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