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Motorola milestone Manual

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49
WARRANTY INFORMATION
Motorola guarantees to you, the original purchaser, the Personal Communicator and
accessories which you have purchased from an authorised Motorola dealer (the
"Products"), to be in conformance with the applicable Motorola specifications
current at the time of manufacture for a term of 1 year (2 years for South Africa and
Portugal) from date of purchase of the Product(s) (Warranty Term).
You must inform Motorola of the lack of conformity to the applicable specifications
of any of the Products within a period of two (2) months from the date on which you
detect a defect in material, workmanship or lack of conformity and in any event
within a term not to exceed the Warranty Term, and must immediately submit the
Product for service to Motorola's Authorised Repair or Service Centre. Motorola
shall not be bound by Product related statements not directly made by Motorola nor
any warranty obligations applicable to the seller.
During the Warranty term, Motorola will, at its discretion and without extra charge,
as your exclusive remedy, repair or replace your Product which does not comply with
this warranty; or failing this, to reimburse the price of the Product but reduced to
take into account the use you have had of the Product since it was delivered. This
warranty will expire at the end of the Warranty Term.
This is the complete and exclusive warranty for a Motorola Personal Communicator
and accessories and in lieu of all other warranties, terms and conditions, whether
express or implied.
Where you purchase the product other than as a consumer, Motorola disclaims all
other warranties, terms and conditions express or implied, such as fitness for
purpose and satisfactory quality.
In no event shall Motorola be liable for damages nor loss of data in excess of the
purchase price nor for any incidental special or consequential damages
1
arising out
of the use or inability to use the Product, to the full extent such may be disclaimed
by law.
1 including without limitation loss of use, loss of time, loss of data,
inconvenience, commercial loss, lost profits or savings.
This Warranty does not affect any statutory rights that you may have if you are a
consumer, such as a warranty of satisfactory quality and fit for the purpose for which
products of the same type are normally used under normal use and service, nor any
rights against the seller of the Products arising from your purchase and sales
contract.
HOW TO GET WARRANTY SERVICE?
In most cases the authorised Motorola dealer which sold and/or installed your
Motorola Personal Communicator and original accessories will honour a warranty
claim and/or provide warranty service. Alternatively, for further information on how
to get warranty service, please contact either the customer service department of
your service provider or go to
http://www.motorola.com/support/warrantyselector
.
Where, in the Country of purchase, there is a statutory requirement to provide
extended repair service to consumers beyond the first year of purchase (South Africa
and Portugal), this warranty will be provided by Motorola Authorised Service
Centres or Motorola directly appointed dealers in the country of purchase according
to the terms of this warranty information document. However, please note that you
will be referred back to the place of purchase, if the Motorola Dealer has purchased
the product directly from Motorola, in the country of purchase or in a country where
Motorola is not required to support supplementary repair service during the second
year of purchase because of the statutory obligations that may apply to the seller or
importer of the product, but not to the manufacturer, to provide an extended
warranty to consumers beyond the first year.
CLAIMING
In order to claim the warranty service, you must return the Personal Communicator
and/or accessories in question to Motorola's Authorised Repair or Service Centre in
the original configuration and packaging as supplied by Motorola. Please avoid
leaving any supplementary items like SIM cards. The Product should also be
accompanied by a label with your name, address, and telephone number; name of
operator and a description of the problem. In the case of vehicular installation, the
vehicle in which the Personal Communicator is installed should be driven to the
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