751051
15
Zoom out
Zoom in
Previous page
1/20
Next page
14
Troubleshooting Tips
What if I can’t make an Internet connection right after installation?
First turn your MG8702 off for at least 8 seconds, then back
on, to see if that fixes the problem.
Check the connections you’ve made to your MG8702. Power
and coax connections are required, and up to 4 Ethernet
connections are optional. Are those connections good? Be
sure that the coax cable connection is tight enough, possibly
using the coax wrench to carefully tighten a bit more.
Check that the MG8702’s power adapter is plugged into a live
outlet, and that the Ethernet cable is connected securely.
Make sure that your coax cable is live. You can check that by
using it with a TV.
Check that you provided the correct setup information to your
cable service provider.
Contact your cable service provider to make sure they’ve
turned on your Internet service.
What if I can’t access the Configuration Manager?
Check to make sure you are using the correct password,
printed on the bottom label of your device.
If you have changed your password, make sure you are
entering the changed password correctly. If you have
forgotten a changed password, you can reset your device to
use the default password by pressing the Reset button on the
back of the modem/router for 10 seconds using a paperclip.
If you haven’t yet activated service with your provider, your
provider may redirect all attempts to open browser pages to
the provider’s registration page. This includes attempts to
access the Configuration Manager.
To resolve this issue, you should complete the activation with
your service provider. Alternatively, you can disconnect your
cable modem’s coax connection. Then you can access the
Configuration Manger without being redirected.
15


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Motorola MG8702 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Motorola MG8702 in the language / languages: English as an attachment in your email.

The manual is 1,88 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info