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When your MG8702 is activated either online or by phone,
your service provider will provision your MG8702 service. This
usually takes less than five minutes, but sometimes takes 30
minutes or longer.
Once you have activated, try to browse the Web using a
device connected via Ethernet or WiFi to the MG8702. (See
the section Wireless Router below for information on
connecting via WiFi). If browsing works, Congratulations!
Your MG8702 is working.
If your MG8702 is NOT working, see Troubleshooting Tips
below.
MotoManage App
We strongly suggest that you download our MotoManage App
from the Apple App Store or from Google Play to access basic
and advanced network control features. The app lets you
manage your network quickly and easily, and it makes it easy
to keep your network’s original wireless settings
(recommended for most people unless the original network
name was 5 or less characters or the wireless password was 7
or less characters).
The app includes basic and advanced features, which are all
available free of charge for the first month. After that you will
be able to decide whether you’d like to just keep the free
features, or whether you’d like to also keep the advanced
features for a small monthly fee.
Please make sure to activate your cable modem with your
service provider before you download and use MotoManage.
MotoManage communicates with your cable modem through
the cloud, and it needs your cable modem to be online for you
to monitor and control your cable modem.
7


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