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upper-case letters (a z, A Z) and numbers (0 9). Special characters are
not allowed. Be sure to click Save to write your changes to memory.
Caution: Once you make this change, you will not be able to log into the
modem if you forget the new Username and Password . To recover, you will
have to reset the modem to factory defaults. When you reset the device to
factory defaults, you will lose all changes you have made to the modem.
Resetting to Factory Defaults
There may be occasions when you need to reset your cable modem/router
to factory defaults, for example if you have changed the Username and
Password and lost the new values. Note that if you reset your device to its
factory defaults, you will lose any changes you have made to settings in the
device.
To reset to factory defaults:
1 Make sure the cable modem/router is powered on.
2 Find the reset button on the rear of the unit. It is marked WPS/RESET.
3 Press and hold the Reset button for at least 10 seconds.
4 The device will flash its LEDs and commence a reboot sequence.
Note that you will have to manually re-enter any required changes.
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