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44 Ayuda
6. Ayuda
Interferencia de ruido
Con el fin de evitar ruidos o ecos de fondo, asegúrese de que haya distancia
suficiente entre su dispositivo y la unidad de cámara Wi-Fi
®
.
El uso de otros productos en la banda de 2,4 GHz, como sistemas Bluetooth
®
y
hornos microondas, podría provocar interferencias con este producto.
Mantenga la unidad de cámara Wi-Fi
®
a una distancia mínima de 1,5 m de estos
tipos de productos, o apáguelos si parecen estar provocando interferencias.
Pérdida de conexión
Compruebe la configuración de su conexión Wi-Fi
®
. En caso de ser necesario,
conecte de nuevo a su conexión Wi-Fi
®
. Asegúrese de que la unidad
de cámara Wi-Fi
®
se encuentre encendida. Espere unos minutos antes de
conectarse a la red Wi-Fi
®
.
Si olvida la contraseña
Si no recuerda su contraseña, pulse "Forgot Password" e introduzca su
dirección de correo electrónico. Se enviará inmediatamente a su dirección
de correo electrónico una contraseña nueva.
Resolución de problemas
Categoría Problema
Descripción/Error
Solución
Cuenta No puedo iniciar sesión
ni siquiera después de
registrarme.
Compruebe su nombre de usuario y
contraseña.
Cuenta Me aparece un
mensaje de error que
dice: "Email ID is not
registered".
Asegúrese de que ha registrado una
cuenta en el servicio. Pulse Create
Account para crear una cuenta y
poder usar el vigilabebés con vídeo
Wi-Fi
®
.
276


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