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60 Ayuda
Problemas de
conectividad
Me aparece el
mensaje: We are
having problems
accessing your
camera. This could be
due to lack of internet
connection. Please
wait and try again later.
1. Inténtelo en unos minutos. Esto
podría deberse a algún tipo de
problema con su conexión a
Internet.
2. Si el problema persiste, reinicie la
cámara para comprobar si se
resuelve.
3. Reinicie su router inalámbrico.
Ver una
cámara
Cuando estoy en el
"remote mode", el
vídeo se detiene
después de cinco
minutos. ¿Cómo
puedo verlo durante
más tiempo?
Cuando accede a su cámara a través
de una red distinta a su red doméstica
(a través de Internet) el vídeo se
detiene transcurridos 5 minutos.
Puede hacer clic en la cámara de
nuevo desde la aplicación para
Android™/iOS para iniciar la
transmisión de nuevo.
Si está accediendo desde su
navegador web, puede pulsar el
botón Reload para empezar a ver la
transmisión de vídeo de la cámara de
nuevo.
Funciones El umbral de ajuste de
la alerta de sonido no
es correcto.
Puede ajustar la sensibilidad del
sonido para activar las notificaciones
en el menú Camera Settings.
Configuración Cuando añado una
nueva cámara a mi
cuenta, no puedo
encontrar ninguna
cámara para añadirla.
Si está intentando añadir una cámara
que ya se ha añadido anteriormente a
su cuenta o a otra cuenta, primero
tendrá que restablecer la cámara.
Esto puede hacerlo manteniendo
pulsado el botón PAIR de la parte
inferior de la cámara durante 5
segundos.
351


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