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38 Troubleshooting
General What is the
significance of LED
flashing?
A flashing LED indicates the following
status:
Slow flashing: 1. Your Camera is in
setup mode. You can add the Camera
to your account in this mode. Out of the
box, the Camera is in Setup mode. To
reset to Setup mode, press and hold the
PAIR button on the bottom of the
Camera untill you hear a beep.
Slow flashing: 2. The Camera is either
connecting to the router or has lost the
link to the router. Please ensure that the
Camera is in the Wi-Fi
®
signal range.
LED is stable:
The Camera is
connected to the Wi-Fi
®
network.
Connectivity
Issues
I am not able to access
my Camera.
Please check if the Camera is within
Wi-Fi
®
range. If the LED on your Camera
is flashing slowly, please try to move the
Camera closer to the router for better
Wi-Fi
®
connectivity and try again.
Setting Up During setup on
devices for Android™
and iOS, I am not able
to find my Camera
during the last step and
the setup fails.
Please reset the Camera to setup
mode and try again. Press and hold
the PAIR button on the bottom of the
Camera untill you hear a beep. Wait
for a minute for the Camera to restart.
When the Camera LED is flashing, this
indicates that it is in setup mode. Now
restart the setup from your smartphone
again.
38


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