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Troubleshooting 37
18. TROUBLESHOOTING
Problem Category Problem description/
Error
Solution
No response / Automatic
reset after insulator is
pulled out
Are the batteries
drained?
Are the batteries
installed according to the
wrong polarity?
Change for a new battery
or remove battery and
reinsert correctly
The measured
temperature is lower
than 34.0°C/93.2°F or
higher than
42.9°C/109.3°F. Please
check the operation
method
Follow user manual for
proper measurement
Hardware problem Contact Motorola
customer service or your
local store
Operating temperature is
out of the range
Use the thermometer in
the prescribed range of
operating conditions
The sensor temperature
has not been stabilised
Wait about 10 seconds
and take a measurement
again
Inaccurate measurement
or where there is any
doubt regarding the
measured reading
Please check whether
the infra-red sensor is
clean
Clean the infra-red
sensor with a cotton
swab in accordance with
the user manual
Please check if the
proper measurement
method was used
Ensure that you have
read the manual and
know how to use the
thermometer properly
37


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  • always appear the word of Lo after taking the trmperature Submitted on 18-2-2022 at 07:40

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