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DEUTSCHE
Konto Was kann ich tun, wenn
ich mein Passwort
vergessen habe?
Klicken Sie auf der Link „Forgot
Password“ auf der Website https://
app.hubbleconnected.com/
#lostpassword ODER in Ihrer
Android™- oder iOS-Anwendung. Es
wird eine E-Mail an Ihre registrierte E-
Mail-Adresse gesendet.
Konto Ich kann kein neues
Passwort empfangen,
obwohl ich die Option
„Forgot password“
verwendet habe.
1. Die E-Mail ist möglicherweise in
Ihrem Spamordner gelandet.
Bitte sehen Sie in Ihrem
Spamordner nach.
2. Der Empfang der E-Mail kann
etwas dauern. Bitte warten Sie
einige Minuten, bevor Sie Ihre E-
Mails erneut abrufen.
Verbindungs-
probleme
Ich erhalte die
Meldung: „We are
having problems
accessing your
camera. This could be
due to lack of internet
connection. Please
wait and try again
later.“
1. Bitte versuchen Sie es in einigen
Minuten erneut. Es könnte ein
Problem mit Ihrer
Internetverbindung vorliegen.
2. Falls das Problem weiterhin
besteht, starten Sie Ihre Kamera
erneut, um zu prüfen, ob dies das
Problem behebt.
3. Bitte starten Sie Ihren drahtlosen
Router neu.
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