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Help 45
ENGLISH
Setting Up While I am adding a new
Camera to my account, I
am not able to find any
Cameras to add.
If you are trying to add a Camera which
has previously been added into your
account or another account, you will first
have to reset the Camera. This can be
done by pressing and holding the PAIR
button at the bottom of the Camera for
5 seconds.
Setting up When the video is cut
off, the application
attempts to reconnect
and this results in lost
sound and choppy
video.
You will need to turn off the Auto Lock
function of your device to ensure
continuous video/audio streaming.
Setting Up During setup on devices
for Androidâ„¢ and iOS, I
am not able to find my
Camera during the last
step and the setup fails.
Please reset the Camera to setup mode
and try again. Press and hold the PAIR
button on the bottom of the Camera
untill you hear a beep. Wait for a minute
for the Camera to restart. When the
Camera LED is flashing, this indicates
that it is in setup mode. Now restart the
setup from your smartphone again.
Viewing
Camera
When I am in "remote
mode", the video stops
after 5 minutes. How do I
view for longer?
When you are accessing your Camera
via a network different from your home
network (over the internet) your video
times out after 5 minutes.
You can click on the Camera again from
the Androidâ„¢/iOS application to start
streaming again.
If you are accessing from your web-
browser, then you can click on the
Reload
button to start viewing your
Camera video stream again.
45


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