Manual Motorola MBP 85SN - Smart Nursery Dream Machine (page 21 of 32) (English)

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Troubleshooting 21

ENGLISH

8. Troubleshooting

Problem

Category

Problem

Description / Error

Solution

Account I am unable to login

even after registration.

Please check your user name and

password.

Account I receive an error

message saying: "E-

mail ID is not

registered".

Please ensure that you have

registered with us. Tap Sign in to

create an account.

Account What do I do if I forget

my password?

Click on the "Forgot Password" link on

https://app.hubbleconnected.com/

#lostpassword OR on your Android™

or iOS application. An e-mail will be

sent to your registered e-mail address.

Account I am unable to receive a

new password although

I have used the "Forgot

password" option.

1. The e-mail might have been sent

to your Junk Mail Folder. Please

check your Junk Mail Folder.

2. There might be a delay in getting

your e-mail. Please wait a few

minutes and refresh your e-mail

account.

Connectivity

Issues

I get a message: We

are having problems

accessing your Device.

This could be due to

the lack of an internet

connection. Please

wait and try again later.

1. Please try again in a few minutes.

This could be because of any

issue with your internet

connection.

2. If the problem remains, please

restart your Device to check if

this fixes the problem.

3. Please restart your Wireless

Router.

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Others manual(s) of Motorola MBP 85SN - Smart Nursery Dream Machine

Motorola MBP 85SN - Smart Nursery Dream Machine Quick start guide - English, German, Dutch - 2 pages

Motorola MBP 85SN - Smart Nursery Dream Machine User Manual - Dutch - 33 pages

Motorola MBP 85SN - Smart Nursery Dream Machine Quick start guide - French, Spanish - 2 pages

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Motorola MBP 85SN - Smart Nursery Dream Machine Manual

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