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44 Hilfe
Kamera
Wenn ich versuche, die
Kamera anzuzeigen,
erhalte ich die
Aufforderung, ein
Firmware-Upgrade der
Kamera durchzuführen.
Was soll ich tun?
Bitte aktualisieren Sie Ihre Firmware.
Dies dauert ca. 5 Minuten. Wir
veröffentlichen von Zeit zu Zeit
Upgrades, um die Kamerafunktionen
zu verbessern.
Verbindungs-
probleme
Meine anderen
Webkamerageräte
verursachen
Störungen.
Die Videostreamingleistung steht mit
der Internetbandbreite in Beziehung,
insbesondere, wenn Sie zwei oder
mehr Videostreaminggeräte haben,
die über denselben Router betrieben
werden.
Verbindungs
probleme
Ich erhalte die
Meldung: „We are
having problems
accessing your
Camera. This could be
due to the lack of an
internet connection.
Please wait and try
again later.“
1. Bitte versuchen Sie es in einigen
Minuten erneut. Es könnte ein
Problem mit Ihrer
Internetverbindung vorliegen.
2. Falls das Problem weiterhin
besteht, starten Sie Ihre Kamera
erneut, um zu prüfen, ob dies das
Problem behebt.
3. Bitte starten Sie Ihren drahtlosen
Router neu.
Verbindungs-
probleme
Wenn ich vom Wi-Fi®-
Netzwerk aus auf
meine Kamera
zugreife, wird meine
Kamera immer als
remote angezeigt. Ich
kann nur jeweils 5
Minuten lang darauf
zugreifen.
Bitte prüfen Sie die Einstellungen
Ihres drahtlosen Routers. Bei Routern
der Marke Buffalo gibt es zum Beispiel
eine Option namens „Funkisolation“.
Bitte deaktivieren Sie diese Option.
44


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