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66 GENERAL INFORMATION
Abuse & Misuse. Defects or damage that result from:
(a) improper operation, storage, misuse or abuse,
accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting
from misuse; (b) contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the
Product or Accessory to abnormal usage or conditions;
or (d) other acts which are not the fault of MOTOROLA
or BINATONE are excluded from coverage.
Use of Non-Motorola branded Products and
Accessories. Defects or damage that result from the
use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are
excluded from coverage. Unauthorized Service or
Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance,
alteration, or modification in any way by someone other
than MOTOROLA, BINATONE or its authorized service
centers, are excluded from coverage.
Altered Products. Products or Accessories with (a)
serial numbers or date tags that have been removed,
altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial
numbers; or (d) nonconforming or non-Motorola branded
housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the
failure of Products or Accessories due to any
communication service or signal you may subscribe to
or use with the Products or Accessories is excluded
from coverage.
How to Obtain Warranty Service or Other
Information?
To obtain service or information, please call:
US and Canada: 1-888-331-3383
You will receive instructions on how to ship the Products
or Accessories at your expense and risk, to a
BINATONE Authorized Repair Center.
To obtain service, you must include: (a) the Product or
Accessory; (b) the original proof of purchase (receipt)
which includes the date, place and seller of the Product;
(c) if a warranty card was included in your box, a
completed warranty card showing the serial number of the
Product; (d) a written description of the problem; and, most
importantly; (e) your address and telephone number.
These terms and conditions constitute the complete
warranty agreement between you and BINATONE
66


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