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Help 27
4. Help
The icon is not scrolling when the handset is
placed on the base
Handset not properly seated on the base cradle -readjust
the handset on the base.
Dirty contact - clean the charge contacts by wiping with
an alcohol moistened cloth.
Battery is full - charging is not necessary at this time.
No dial tone
If there is no base power, check the connections. Reset
the phone by unplugging then plugging it back into an
electrical outlet.
If the handset batteries are empty, recharge the battery
pack for at least 24 hours.
Move the handset closer to the base.
Be sure to use only the provided telephone cords.
Poor audio quality
If the base is too close to electrical appliances, reinforced
concrete walls, or metal door frames, move the base
from these areas.
No ring tone
The ringer may be off.
The volume may need to be increased.
Caller ID does not work
Check your subscription with your network operator.
If you subscribe to high-speed internet service (Digital
Subscriber Line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base and
the telephone wall jack. The filter will prevent noise and
caller ID problems caused by DSL interference. Please
contact your DSL service provider for more information
about DSL filters.
A phonebook entry cannot be stored
The phonebook is full. Delete an entry to free memory.
No display
Try recharging or replacing the rechargeable battery
pack.
Reset the base. Unplug the unit's electrical, then plug it
back in.
If the LED is not lit up, then try to unplug the unit's
electrical power, and then plug it back in.
27


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