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18. Help
No dial tone
• Use only the telephone line cord supplied.
• Check that the telephone line cord is connected properly.
• Check that the mains power is connected properly and switched on.
No display
• Check that the handset is switched on. Press and hold .
• Reset the base by disconnecting the mains power. Wait for around 15 seconds before
connecting it again. Allow up to one minute for the handset and base to synchronize.
icon only shows 1 bar and handset beeps
• Handset is out of range. Move closer to the base.
• Make sure that the handset is registered to the base, see page 51.
• Check that the mains power is connected properly and switched on.
My phonebook will not copy from my mobile phone
• Make sure the IT.6 and your mobile are paired see page 20.
The IT.6 does not show in my mobile’s device list
• Unplug the IT.6 base from the power and plug back in again.
• Turn the Bluetooth function on the mobile o and on and try again.
• If the problem persists reset the IT.6 to its default settings, see page 50.
I cannot make / receive calls on the IT.6 via the mobile network
• Make sure your mobile is paired and says “Connected”.
• Turn the Bluetooth function on the mobile o and on and try again.
• Check the signal on your mobile.
Keypad does not seem to work
• Check that the keypad lock is not on, see page 28.
icon is not scrolling during charge
• Adjust the handset slightly on the base.
• Clean the charging contacts with a cloth moistened with alcohol.
• Check that the mains power is connected properly and switched on.
• The battery is full. When the handset is fully charged,
icon will appear steady on
the display.
No Caller ID
• Check your subscription with your network operator, see page 34.
• The caller may have withheld their number.
• The record cannot be found in your phonebook. Check that you have the correct
name / number stored in your phonebook, with the full area code.
57


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