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11. Help
No display when the phone is turned on
Check the USB cable is connected correctly
Check the battery is charged
Try turning the phone on and o again
Calls will not connect
Check the network signal
Try turning the phone on and o again
Talk to your network operator
Display shows Inset SIM
Insert the SIM card
If the SIM is already inserted, remove and insert again
Try another SIM card
The phone will not charge
The charger may be damaged, try replacing with another charger
The battery may be damaged, try replacing the battery
The phone has signal but will not make calls
The phone may not have enough charge, try charging the phone
Talk to your network operator
The phone has not picked up the network
The phone number may be invalid, check with the network operator
The signal may be weak, try moving the phone to a dierent place
50


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