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Ayuda 29
ESPAÑOL
Problemas de
conectividad
No puedo acceder a mi
cámara.
Compruebe si la cámara se
encuentra dentro del alcance de la
red Wi-Fi
®
. Si el LED de la cámara
parpadea lentamente, intente
acercar la cámara al router para que
el alcance de la red Wi-Fi
®
mejore e
inténtelo de nuevo.
General No escucho sonido al
acceder a una cámara
remota
Puede pulsar el icono del altavoz en la
pantalla de la transmisión de vídeo
para escuchar el audio. De forma
predeterminada, el audio no está
activado cuando accede a una
cámara remota.
Problemas de
conectividad
A pesar de que estoy
accediendo a mi
cámara desde la misma
red Wi-Fi
®
, mi cámara
se sigue mostrando
como cámara remota.
Solo puedo acceder a
la cámara durante
cinco minutos.
Compruebe la configuración de su
router inalámbrico. En los routers de
la marca Buffalo, por ejemplo, hay
una opción llamada Wireless
Isolation. Deshabilite esta opción.
Cámara Cuando intento ver la
imagen de la cámara
me aparece un
mensaje de
actualización del
firmware de la cámara.
¿Qué debo hacer?
Actualice el firmware. Este proceso
lleva unos cinco minutos. Cada cierto
tiempo enviamos actualizaciones,
destinadas a mejorar las funciones de
la cámara.
29


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