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24 Hulp
7. Hulp
Geluidsinterferentie op uw apparaat
Om achtergrondgeluid of echo's te voorkomen, ervoor zorgen dat er
voldoende afstand is tussen uw apparaat en de Wi-Fi
®
Camera.
Gebruik van andere 2.4GHz-producten, zoals Bluetooth
®
systemen of
magnetrons kunnen interferentie met dit product veroorzaken. Houd de Wi-Fi
®
Camera uit de buurt minstens 1,5 m afstand van deze producten, of schakel ze
uit als ze interferentie lijken te veroorzaken.
Verbroken verbinding
Controleer uw Wi-Fi
®
instellingen. Uw Wi-Fi
®
indien nodig opnieuw aansluiten
Zorg ervoor dat de Wi-Fi
®
Camera op AAN staat. Wacht een paar minuten om
verbinden te maken met het Wi-Fi
®
netwerk.
Als u uw wachtwoord vergeet
Als u uw wachtwoord vergeet, op "Forgot Password" en uw e-mailadres
versturen. Een nieuw wachtwoord zal onmiddellijk naar uw e-mailadres
worden verzonden.
Categorie Probleem
Beschrijving / Storing
Oplossing
Account Ik kan niet inloggen,
ook niet na het
aanmelden.
Controleer uw gebruikersnaam en
wachtwoord.
Account Ik krijg de foutmelding:
"Email ID is not
registered".
Zorg ervoor dat u een account bij ons
hebt aangemaakt. Tik op Create
Account om een account aan te
maken.
Functies De instellingslimiet
voor het geluidsalarm
is onjuist.
U kunt de geluidsgevoeligheid
instellen om meldingen te ontvangen
in het Camera-instellingen menu.
24


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