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Ayuda 25
ESPAÑOL
7. Ayuda
Interferencia de ruido en su dispositivo
Con el fin de evitar ruidos o ecos de fondo, asegúrese de que haya distancia
suficiente entre su dispositivo y la unidad de cámara Wi-Fi
®
.
El uso de otros productos en la banda de 2,4 GHz, como sistemas Bluetooth
®
y
hornos microondas, podría provocar interferencias con este producto.
Mantenga la unidad de cámara Wi-Fi
®
a una distancia mínima de 1.5 m de estos
tipos de productos, o apáguelos si parecen estar provocando interferencias.
Pérdida de conexión
Compruebe la configuración de su conexión Wi-Fi
®
. En caso de ser necesario,
conecte de nuevo a su conexión Wi-Fi
®
. Asegúrese de que la unidad
de cámara Wi-Fi
®
esté encendida. Espere unos minutos a que se establezca
conexión con el sistema Wi-Fi
®
.
Si olvida la contraseña
Si no recuerda su contraseña, pulse Forgot password e introduzca su dirección
de correo electrónico. Se enviará inmediatamente a su dirección de correo
electrónico una contraseña nueva.
Categoría Problema
Descripción/Error
Solución
Cuenta No puedo iniciar sesión
ni siquiera después de
registrarme.
Compruebe su nombre de usuario y
su contraseña.
Cuenta Me aparece el mensaje
de error: "Email ID is
not registered".
Please ensure that you have
registered with us. Pulse Create
Account para crear una cuenta.
Funciones El umbral de ajuste de
la alerta de sonido no
es correcto.
Puede ajustar la sensibilidad del
sonido para activar las notificaciones
en el menú Camera Settings.
25


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