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Aide 47
FRANÇAIS
Problèmes de
connectivité
Bien que j’accède à ma
caméra depuis le
même réseau Wi-Fi
®
,
elle apparaît toujours
comme distante. Je ne
peux y accéder que
pendant 5 minutes à la
fois.
Vérifiez les paramètres de votre
routeur sans fil. Par exemple, les
routeurs de marque Buffalo disposent
d’une option appelée Wireless
Isolation (Isolation sans fil). Désactivez
cette option.
Caméra Lorsque j’essaye
d’utiliser la caméra, je
suis invité à mettre le
microprogramme à
jour. Que dois-je faire ?
Veuillez mettre votre
microprogramme à jour. Cela
demande environ 5 minutes. Nous
proposons des mises à jour de temps
à autre afin d’améliorer les
fonctionnalités de la caméra.
Général Quelles plateformes
sont prises en charge
pour accéder à ma
caméra ?
Configuration minimale :
Windows 7*
avec plug-in Java pour navigateur
nécessaire
Mac OS
®
10.7
Chrome™ 24
Internet Explorer
®
9
Safari
®
6
Java™ 7
Firefox
®
version 18.0
Adobe
®
Flash
®
Player 15.0
Android™ 4.2
iOS 7.0 pour iPhone
®
/iPad
®
Général Je n’entends pas le son
lorsque j’accède à une
caméra distante.
Tapez sur l’icône du haut-parleur dans
l’écran de visualisation pour activer
l’audio. Par défaut, l’audio est
DÉSACTIVÉ lorsque vous accédez à
une caméra distante.
®
47


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