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Problèmes de
connectivité
Bien que j’accède à ma
caméra depuis le
même réseau Wi-Fi ,
ma caméra est toujours
affichée comme
distante. Je ne peux y
accéder que pendant 5
minutes à la fois.
Vérifiez les paramètres de votre
routeur sans fil. Par exemple, les
routeurs de marque Buffalo disposent
d’une option appelée Wireless
Isolation. Désactivez cette option.
Caméra Lorsque j’essaye
d’utiliser la caméra, je
suis invité à mettre le
microprogramme à
jour. Que dois-je faire ?
Veuillez mettre votre
microprogramme à jour. Cela
demande environ 5 minutes. Nous
proposons des mises à jour de temps
à autre afin d’améliorer les
fonctionnalités de la caméra.
Général Quelles plateformes
sont prises en charge
pour accéder à ma
caméra ?
Windows 7*, Windows 8*,
Windows XP Service Pack 3 ou plus
récent, Mac iOS 10.7 ou plus récent,
Internet Explorer 8.0 ou plus récent,
Firefox 11.0 ou plus récent,
Chrome™ 18.0 ou plus récent, Safari
5.1 ou plus récent, Java™ 7 ou plus
récent, Android™ 2.3.6 ou plus récent,
iPhone /iPad iOS 4.3 ou plus récent.
*Plug-in Java nécessaire.
Général Je n’entends pas le son
lorsque j’accède à une
caméra distante.
Tapez sur l’icône du haut-parleur sur
l’écran vidéo pour activer l’audio.
L’audio est OFF par défaut lorsque
vous accédez à une caméra distante.
®
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44


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