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Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of
America and Canada. The Governments of the United States of America and Canada
may restrict the exportation or re-exportation of this product to certain destinations.
For further information contact the U.S. Department of Commerce or the Canadian
Department of Foreign Affairs and International Trade.
Product Registration
Registration
Online Product Registration:
www.motorola.com/us/productregistration
(in English only)
Product registration is an important step toward enjoying your new Motorola
product. Registering permits us to contact you for product or software updates and
allows you to subscribe to updates on new products or special promotions.
Registration is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service
of your Motorola Personal Communications Product you will need to provide a copy
of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
If you have questions or need assistance, we’re here to help.
Go to
www.motorola.com/repair
(United States) or
www.motorola.com/support
(Canada), where you can select from a number
of customer care options. You can also contact the Motorola Customer Support
Center at: 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States
for hearing impaired), or 1-800-461-4575 (Canada).
How to Obtain Service or Other Information
1. Please access and review the online Customer Support section of Motorola's con-
sumer website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource,
please contact the Warrantor listed at the Motorola website or the contact infor-
mation for the corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to down-
load, or otherwise obtain and accept software updates from Motorola or a Motor-
ola Authorized Repair Center. You are responsible for any applicable carrier
service fees incurred while obtaining the required downloads. Complying with the
warranty process, repair instructions and accepting such software updates is re-
quired in order to receive additional warranty support.
4. If the software update does not fix the problem, you will receive instructions on
how to ship the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to in-
clude: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service provider, if
applicable; (d) your address and telephone number. In the event the Product is not
covered by the Motorola Limited Warranty, Motorola will inform the consumer of
the availability, price and other conditions applicable to the repair of the Product.
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS
BOOKS, PICTURES, MUSIC AND GAMES WILL BE ERASED DURING THE
REPAIR PROCESS, AND CAN NOT BE REINSTALLED BY MOTOROLA.
To avoid
losing such information, data, software or other applications please create a back up
before you deliver your Product for warranty service, and disable any security
passwords. You will be responsible for reinstalling all such information, data,
software, other applications and passwords. Your Product or a replacement Product
will be returned to you as your Product was configured when originally purchased,
subject to applicable software updates. Motorola may install operating system
software updates as part of warranty service that may prevent the Product from
reverting to an earlier version of the operating system software. Third party
applications installed on the Product may not be compatible or work with the
Product as a result of the operating system software update. Motorola and its
Authorized Service Centers are not responsible for the loss of, or inability to use,
such information, data, software or other applications.
To obtain service or other information, please access and review the online
Customer Support section of Motorola's consumer website at
www.motorola.com.
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