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42 General information
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts,
are excluded from coverage.
Communication Services. Defects, damages, or the failure
of Products or Accessories due to any communication
service or signal you may subscribe to or use with the
Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other
Information?
To obtain service or information, please call: 0800 0820750
You will receive instructions on how to ship the Products or
Accessories at your expense, to SUNCORP. It is the
responsibility of the purchaser to contact the nearest
authorised service center/distributor and bring the product at
the purchaser's risk to that authorised service center.
Authorized Repair Center
To obtain service, you must include: (a) the Product or
Accessory; (b) the original proof of purchase (receipt) which
includes the date, place and seller of the Product; (c) if a
warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d)
a written description of the problem; and, most importantly;
(e) your address and telephone number.
Technical Information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence
Number (REN), which is used to calculate the number of
items which may be connected to any one telephone line.
Your D4A has a REN of 1. A total REN of 4 is allowed. If the
total REN of 4 is exceeded, the telephones may not ring.
With different telephone types, there is no guarantee of
ringing, even when the REN is less than 4.
Any additional handsets and chargers that you register have
a REN of 0.
Connecting to a switchboard
This product is intended for use within the United Kingdom
for connection to the public telephone network.
42


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