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Users Guide
5" Wi-Fi® Video Baby and Home Monitor
The features described in this User’s Guide are subject to modifications without prior notice.
Models: COMFORT85CONNECT, COMFORT85CONNECT-2,
COMFORT85CONNECT-3, COMFORT85CONNECT-4
Welcome...
to your new Motorola Wi-Fi® Video Baby
and Home Monitor !
Thank you for purchasing the Video Baby Monitor. Now you can see
and hear your baby sleeping in another room or you can monitor
your older children in their playroom.
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola product, you will need to provide
a copy of your dated sales receipt to confirm warranty status.
Registration is not required for warranty coverage.
For product related questions, please call:
+491805 938 802 in Europe
E-mail: motorola-mbp@tdm.de
This User’s Guide provides you with all the information you need to
get the most from your product.
Before you can use the baby monitor, we recommend you insert
and fully charge the battery in the Parent Unit, so that it continues
to work if you disconnect it from the power supply to carry it to
another location. Please read the Safety Instructions on pages 7 - 9
before you install the units.
Got everything?
1 x Parent Unit (with built-in Li-ion battery)
1 x Baby Unit (Camera)
2 x Power adapters (Parent Unit and Baby Unit)
In multi-camera packs, you will find one or more additional baby
units with power adapter units.
Overview of the Parent Unit
1
2c
2b
2a
3
4
5
6
7
8 9 10
11
12
1. Display (LCD screen)
2. Battery status, Power, Sound
level, Pairing indicators
a) Lights up in blue when the
Parent Unit’s battery is being
charged.
b) Lights up in green when the
Parent Unit is switched on.
c) Green-Orange-Red-Red
Show the sound level detected
by the Baby Unit - the louder
the sound detected, the more
LEDs light up. Flashes rapidly in
green when the Parent Unit is
searching for the Baby Unit, or
is in pairing mode.Parent Unit is
searching for the Baby Unit, or is
in pairing mode.
3. Main menu button M
Press to enter/exit menu mode.
4. OK / button
When in a menu, press to choose
an item, or save a setting.
Press to enter remote scan
mode.
5. Control key panel
UP / VOLUME+ +
Press to increase speaker
volume in camera viewing mode.
When in a menu, press to scroll
up. When in remote scan mode,
press to tilt up.
DOWN / VOLUME - -
Press to decrease speaker
volume in camera viewing mode.
When in a menu, press to scroll
down.
When in remote scan mode,
press to tilt down.
LEFT <
Decrease brightness in camera
viewing mode.
When in a menu, press to scroll
left. When in remote scan mode,
press to pan left.
RIGHT >
Increase brightness in camera
viewing mode.
When in a menu, press to scroll
right.
When in remote scan mode,
press to pan right.
6. TALK BACK T
Hold down to talk back to the
baby unit.
7. Power button 0
Press and hold to switch the unit
On/Off.
Press to turn the video screen
Off/ On.
8. Power socket
9. Reset button
10. Support Stand
11. Speaker
12. Antenna
Parent Unit display icons
Signal Strength
Camera Power Mode - AC or Battery
Camera Patrol Mode
Camera Identification Number
Speaker on / o
Lullabies menu / mode
Zoom menu / mode
Night vision
Alarm timer
Parent unit battery status
Brightness Level
Speaker volume
Video on timer
Add camera
Delete camera
View camera
Talk back function
Overview of Your Baby Unit (Camera)
1
5
2
36
7
10
9
4
8
Important guidelines for installing your Baby Monitor
• To use your Video Monitor Baby and the Parent Unit together, you
must be able to establish a radio link between them, and the range
may be aected by environmental conditions.
• Any large metal object, like a refrigerator, a mirror, a filing cabinet,
metallic doors or reinforced concrete between the Baby and Parent
Units may block the radio signal.
• The signal strength may also be reduced by other solid structures, like
walls or electrical equipment, such as radios, TVs, computers, cordless
or mobile phones, fluorescent lights or dimmer switches.
• Use of other 2.4 GHz products, such as wireless networks
(Wi-Fi® routers), Bluetooth® systems, or microwave ovens, may cause
interference with this product, so keep the Baby Monitor at least 5 feet
from these types of products, or turn them o if they appear to be
causing interference.
• If the signal is weak, try moving the Parent and/or the Baby Unit to
dierent positions in the rooms.
1. Camera Lens
2. Microphone
3. Mood Light
4. Speaker
5. Light Sensor
(Night Vision Mode)
6. Pair button
Press and hold to pair with the
Parent Unit.
7. Power Adapter Socket
8. Power indicatior
Lights up in blue when the Baby
Unit is switched on and linked to
the Parent Unit.
9. Temperature Sensor
10. Power ON/OFF switch
Slide to switch the Baby Unit on
or off.
6
Table of contents
1. Safety Instructions ..........................................................................8
2. Getting Started ............................................................................... 11
2.1 Power Up the Baby Unit .....................................................................11
2.2 Charge the Parent Unit ...................................................................... 12
3. Using the Baby Monitor ............................................................... 13
3.1 Setting Up ............................................................................................... 13
3.2 Power On or O the Baby Unit ...................................................... 13
3.3 Power On or O the Parent Unit ...................................................13
3.4 Night Vision Mode ...............................................................................14
3.5 Talk Mode ................................................................................................14
3.6 Video ON/OFF ......................................................................................14
3.7 Remote Pan Scan ................................................................................. 14
4. Parent Unit Menu Options ........................................................... 15
4.1 Adjust Speaker Volume .....................................................................15
4.2 Set the Screen Brightness ................................................................ 15
4.3 Audio Playlist .........................................................................................15
4.3.1 Lullaby/Soothing Sounds Playback .......................................15
4.3.2 Audio Book (English only) Playback .....................................15
4.3.3 Personal Audio Recordings Playback ...................................16
4.3.4 Stop Playback ................................................................................. 16
4.4 Set Mood Light .....................................................................................16
4.5 Set Alarm ................................................................................................17
4.6 Power Saving Mode ............................................................................17
4.7 Zoom .........................................................................................................17
4.8 Set Temperature Format ................................................................... 18
4.9 Add Camera (Registration) ..............................................................18
4.10 View Camera ..........................................................................................19
4.11 Delete Camera ......................................................................................19
Table of contents
7
ENGLISH
Table of contents
5. Wi-Fi® Internet Viewing .............................................................. 20
5.1 Minimum System Requirements....................................................20
5.2 Getting Started - Connecting Devices ........................................21
5.2.1 Setup .................................................................................................. 21
5.3 User Account and Camera Setup on Android™ Devices ..... 22
5.3.1 Power ON and Connect the Camera ....................................22
5.3.2 Download Hubble for Motorola Monitors App .................22
5.3.3 Run Hubble for Motorola Monitors App on
Android™ device ...........................................................................22
5.3.4 Add the Camera to your account ..........................................23
5.4 User Account and Camera Setup on iPhone®/iPad® .............28
5.4.1 Power ON and Connect the Camera ....................................28
5.4.2 Download Hubble for Motorola Monitors App .................28
5.4.3 Run Hubble for Motorola Monitors App on
iPhone®/iPad® ................................................................................. 28
5.4.4 Add the Camera to your account ..........................................29
6. Camera Functions ........................................................................ 34
6.1 Connecting the Camera Unit to power ......................................34
6.2 Overview of the Features on Hubble App ................................34
7. Working with PC/Notebook ...................................................... 36
8. Procedure for Resetting the Camera ....................................... 36
9. Disposal of the Device (environment) .....................................37
10. Cleaning ...........................................................................................37
11. Help ................................................................................................. 38
12. General Information ..................................................................... 46
13. Technical Specifications ............................................................. 50
8Safety Instructions
1. Safety Instructions
WARNING:
Strangulaton Hazard: Chldren have
STRANGLED n cords. Keep ths cord out of
the reach of chldren (more than 1metre away).
Do not remove ths tag. Never use extenson
cords wth AC Adapters. Only use the AC
Adapters provded.
9
Safety Instructions
ENGLISH
BABY UNIT SET UP & USE:
Determine a location for the Baby Unit that will provide the
best view of your baby in his/her crib.
Place the Baby Unit on a flat surface, such as a dresser,
bureau, or shelf or mount the Unit to a wall securely using the
keyhole slots in the underside of the stand.
NEVER place the Baby Unit or cords within the crib.
WARNING
This Baby Monitor is compliant with all relevant standards regarding
electromagnetic fields and is, when handled as described in the
User's Guide, safe to use. Therefore, always read the instructions in
this User's Guide carefully before using the device.
• Adult assembly is required. Keep small parts away from children
when assembling.
• This product is not a toy. Do not allow children to play with it.
• This Baby Monitor is not a substitute for responsible adult
supervision.
• Keep this User’s Guide for future reference.
• Do not place the Baby Unit or cords in the crib or within reach of
the baby (the Unit and cords should be more than 1 metre away).
• Keep the cords out of reach of children.
• Do not cover the Baby Monitor with a towel or blanket.
Test this monitor and all its functions so that you are familiar with it
prior to actual use.
• Do not use the Baby Monitor in damp areas or close to water.
10 Safety Instructions
• Only use the chargers and power adapters provided. Do not use
other chargers or power adapters as this may damage the device
and battery pack.
• Only insert a battery pack of the same type.
• Do not touch the plug contacts with sharp or metal objects.
• Connect the power adapters to easily accessible electrical outlets.
CAUTION
The Parent Unit includes a built-in, lithium-ion rechargeable battery
pack, which is not a user-accessible item. If you think the battery
needs replacing, please contact the helpline. Do not try to replace it
yourself.
Risk of explosion if battery is replaced by an unapproved battery
type. Dispose of used batteries according to their instructions.
11
Getting Started
ENGLISH
2. Getting Started
2.1 Power Up the Baby Unit
• Place the Baby unit near a suitable electrical outlet in the room
where you’re going to be monitoring your baby most of the time.
It should also be at least 3 feet away from your baby.
• Plug the micro-USB plug of power adapter (DC5V/1000mA) into
the Baby unit, connect other end to a suitable electrical outlet.
• Slide the Power ON OFF switch on the side of the baby unit up
to turn it on.
IMPORTANT
Only use the supplied power adapter.
12 Getting Started
2.2 Charge the Parent Unit
The Parent Unit comes with a built-in Li-ion battery.
• Plug the micro-USB plug of power adapter (DC5V/1000mA) into
the Parent unit, connect the other end to a suitable electrical
outlet.
• Leave to charge for 16 hours.
The first time you use the Parent unit, or if you haven’t used it for
long time, it’ll take 16 hours to fully charge. The battery life on a
single charge lasts for 4 hours. We recommend you keep the cable
plugged into an electrical outlet if you’re going to use for longer
than this or throughout the night.
When the battery gets very low, it’ll take about 30 minutes to charge
enough for you to use it for a short time. To charge the Parent unit
in the shortest amount of time, turn it off while it’s charging.
• After the Parent unit has charged for 16 hours you can switch it on.
• Before you do, move the Parent unit at least 3 feet from the Baby
unit. Any closer and you might get audio feedback sounds.
• Press and hold the 0 button to turn the Parent unit on, the Parent
unit and Baby unit are automatically linked and ready to use.
13
Using the Baby Monitor
ENGLISH
3. Using the Baby Monitor
Please read these instructions carefully, and be aware that this
baby monitor is only intended as an aid. It is not a substitute for
responsible adult supervision.
3.1 Setting Up
• Make sure that the Baby Unit and Parent Unit are both switched
on.
• Place the Baby Unit in a convenient location (e.g. on a table) and
point the camera lens towards the area you want to monitor.
NOTE
Do not place the Baby Unit within reach of a child or baby! If there
is interference with the picture or sound, try moving the units to
different locations, and ensure that they are not close to any other
electrical equipment.
If you place the Parent Unit and Baby Unit too close together, you
may hear a high pitched noise. This is not a fault. The units are
designed to be operated at some distance apart. So move the units
further apart.
3.2 Power On or O the Baby Unit
Slide the Power
ON
OFF
switch to the ON position to switch on
the Baby Unit. The power indicator lights up in blue.
Slide the Power
ON
OFF
switch to the OFF position to switch off
the Baby Unit. The power indicator goes off.
3.3 Power On or O the Parent Unit
Press and hold the Power 0 button to switch on the Parent Unit. The
power indicator lights up in green.
Press and hold the Power 0 button to switch off the Parent Unit. The
power indicator goes off.
14 Using the Baby Monitor
3.4 Night Vision Mode
The Baby Unit has high-intensity infrared LEDs for picking up clear
images in the dark. When the built-in light sensor on the side of
the Baby Unit detects a low level of ambient light, the LEDs will
automatically activate and the screen on the Parent Unit will display
in black and white. The icon will be displayed on the screen.
3.5 Talk Mode
Press and hold the TALK button T on the parent unit to talk to your
lovely baby through the baby unit’s loudspeaker.
3.6 Video ON/OFF
When it is at standby mode, toggle Power On/Off button 0 to turn
the LCD screen on or off, whilst still leaving the audio monitor on.
3.7 Remote Pan Scan
The baby monitor and camera with pan scan to keep an eye on your
child from screen, you can remotely pan scan the video image as
needed.
1. Press the O/ button to enter scan mode.
2. Press the < LEFT/> RIGHT button to pan scan.
3. Press the + UP /- DOWN button to move the image upward or
downward.
4. Press the O/ button to exit scan mode.
15
Parent Unit Menu Options
ENGLISH
4. Parent Unit Menu Options
4.1 Adjust Speaker Volume
The Parent Unit has 8 volume levels + off.
To adjust volume, press the + UP /- DOWN button when the Parent
Unit is in camera viewing mode.
4.2 Set the Screen Brightness
The Parent Unit has 8 brightness levels.
To adjust brightness, press the < LEFT /> RIGHT button when the
Parent Unit is in camera viewing mode.
4.3 Audio Playlist
You can playback audio content - Lullabies, Soothing Sounds and
Audio Book (English only) on the Baby Unit. The audio content can
be downloaded and stored in the Baby Unit via Hubble App. You
have 10 preloaded lullabies/soothing sounds and 10 audio books in
the Baby Unit.
4.3.1 Lullaby/Soothing Sounds Playback
1. Press M button, Audio Playlist appears at the menu bar.
2. Press O/ button to select Lullaby/Soothing Sound option,
the song name appears on the screen.
3. Press + UP /- DOWN button to view the desired Lullabies/
Soothing Sounds.
4. Press O/ button to play the selection.
4.3.2 Audio Book (English only) Playback
1. Press M button, Audio Playlist appears at the menu bar.
2. Scroll Up or Down to select then confirm with O/ button,
the book title appears on the screen.
3. Press + UP /- DOWN button to view the desired Audio Books.
4. Press O/ button to play the selection.
16 Parent Unit Menu Options
4.3.3 Personal Audio Recordings Playback
The device allows to play your personal recording, before this it
need to record your personal audio through Hubble for Motorola
App.
1. Press M button, Audio Playlist appears at the menu bar.
2. Scroll + Up /- Down to select then confirm with O/
button, your recording appears on the screen.
3. Press + UP /- DOWN button to view your personal recordings.
4. Press O/ button to play the selection.
4.3.4 Stop Playback
1. Press M button then scroll + Up /- Down to select or ,
confirm with O/ button.
2. Press + UP /- DOWN button until “ Press OK to stop playing
appears on screen then confirm with O/ button to stop.
3. Press M button to exit.
4.4 Set Mood Light
The mood light feature provides a soft glow to help soothe your
baby to sleep and help keep them calm throughout the night, the
mood light has 7 colour options(or auto looping) and 3 levels of
brightness available.
1. Press M button, Audio Playlist appears at the menu bar.
2. Scroll < LEFT /> RIGHT to then confirm with O/ button.
3. Scroll + UP /- DOWN to ON then press O/ button to switch
mood light on.
4. Scroll + UP /- DOWN to for color options or to adjust the
brightness of mood light.
5. When the mood light is on, select OFF then press O/ button
to switch the mood light o.
6. Press M button to exit.
17
Parent Unit Menu Options
ENGLISH
4.5 Set Alarm
You can use the Parent Unit to set an alarm as a reminder for you to
take care of your baby. If an alarm time is selected, the Parent Unit
will beep at the end of the selected 2, 4 or 6 hour period. To activate
an alarm, proceed as follows:
1. Press the M button and the menu bar will pop up.
2. Press the < LEFT button or > RIGHT button until is
highlighted.
3. Press the + UP button or - DOWN button to select the alarm
time (6h, 4h, 2h), and the will turn on. (The default setting is
Alarm OFF.)
4. If an alarm time is selected, the Parent Unit will beep for about 1
minute after every 6, 4 or 2 hour period, and the will appear at
top of screen.
5. The alarm will sound for about 1 minute when the time is
reached, or can be stopped by pressing any button.
4.6 Power Saving Mode
1. Press the M button and the menu bar will pop up.
2. Press the < LEFT button or > RIGHT button until is
highlighted.
3. Press the + UP button or - DOWN button to select auto video
o after 5 mins, 30 mins or 60 mins if operating on batteries
only.
NOTE
The audio will remain and you can press any key to switch the video
back on.
4.7 Zoom
1. Press the M button and the menu bar will pop up.
2. Press the < LEFT or > RIGHT button until is highlighted.
3. Press the + UP button or - DOWN button to select 1X or 2X
zoom. (The default setting is 1X.)
18 Parent Unit Menu Options
4.8 Set Temperature Format
The temperature reading from the temperature sensor at the back
of the Baby Unit will be displayed at the top of the Parent Unit LCD
screen. You can switch temperature format between Centigrade and
Fahrenheit as follows:
1. Press the M button and the menu bar will pop up.
2. Press the < LEFT or > RIGHT button until is highlighted.
3. Press the + UP button or - DOWN button to select oC or oF.
4. Press M button to exit.
4.9 Add Camera (Registration)
The Baby Unit(Camera) is pre-registered to your Parent Unit. You do
not need to register it again unless the Baby Unit (Camera) loses its
link with the Parent Unit.
To add a new compatible camera to the Parent Unit, proceed as
follows:
1. Press the M MENU button and the menu bar will pop up.
2. Press the < LEFT or > RIGHT button to select add camera icon
, the camera list
1
2
3
4
appear on the screen.
3. Press the + UP or - DOWN button to select the desired amera,
and press the O/ button to start searching for a camera unit,
with "press PAIR on cam" shown.
Note: If a baby unit is currently paired with the Parent Unit, its
camera location (with a against it) cannot be selected for a
new registration.
4. Press and hold the PAIR button on the rear of the camera until
the Parent Unit finds the camera, beeps and PAIR OK appears
on the screen. The video from the camera will then appear.
NOTE
If a particular Baby Unit was registered previously, registering this
current Baby Unit again will cancel its old registration.
19
Parent Unit Menu Options
ENGLISH
4.10 View Camera
If you have more than one camera paired with the Parent Unit, to
select the transmission image from a specific camera, proceed as
follows:
1. Press the M button and the menu+ bar will pop up.
2. Press the < LEFT button or > RIGHT button until is
highlighted, the camera list
1
2
3
4
appear on the screen.
3. Press the + UP button or - DOWN button to select the desired
camera.
4. Press the O/ button to view the picture from that camera.
Note: Only camera locations with a can be selected.
TIP
Quick Method to View Cameras instead of entering into the menu
bar. Directly press the O/ button repeatedly to select the
available Camera options from
1
2
3
4
.
4.11 Delete Camera
If you wish to delete the connection to a camera, proceed as follows:
1. Press the M button and the menu bar will pop up.
2. Press the < LEFT button or > RIGHT button until is
highlighted, the camera list
1
2
3
4
appear on the screen.
3. Press the + UP button or - DOWN button to select the camera
that you wish to delete.
4. Confirm with O/ button.
5. Press - DOWN button to select , and then O/ to confirm
delete.
NOTE
You are not allowed to delete the camera if there is only one
registered camera in the system.
20 Wi-Fi® Internet Viewing
5. Wi-Fi® Internet Viewing
5.1 Minimum System Requirements
Web Portal
Windows® 7
Mac OS® 10.7
Chrome™ 24
Internet Explorer® 9
Safari® 6
Java™ 7
Firefox® 18.0
Adobe® Flash® Player 15.0
Android™ System
Version 5.0 or above
iPhone®/iPad® iOS
Version 9.0 or above
High Speed (Wi-Fi®) Internet
At least 0.6 Mbps upload bandwidth per camera
(you can test your internet speed on this site:
http://www.speedtest.net).
21
Wi-Fi® Internet Viewing
ENGLISH
5.2 Getting Started - Connecting Devices
How does it work?
Access your
Camera locally
Wi-Fi RouterWi-Fi®
Camera
Hubble
Service
View your Camera from any
compatible device remotely
When a user tries to access the Camera, the Hubble server will
authenticate the user’s identity before it grants access to the Camera.
5.2.1 Setup
Connect the power adapter to a suitable electrical outlet and insert
the plug into the micro USB socket on the back of the Camera Unit.
• Slide the ON/OFF switch to the ON position.
• The Camera Unit must be within range of the Wi-Fi® router with
which you want to connect. Make sure that you have the password
of the router for the setup process.
Behavior of the status Indicator LED:
Pairing and setting up Flashes slowly in red and blue
Connected Flashes slowly in blue
Paired but not connected Lights up in blue
Ready for connection Flashes slowly in blue
Note
You can only setup via a compatible smartphone or tablet, and not
via a PC.
22 Wi-Fi® Internet Viewing
5.3 User Account and Camera Setup on Android™
Devices
What you need
• Wi-Fi® Camera Unit
• Power adapter for the Camera
• Device with AndroidTM system version 5.0 and above
5.3.1 Power ON and Connect the Camera
• Connect the power adapter to mains power and insert the plug
into the micro USB socket on the back of Camera Unit.
• Make sure that the ON/OFF switch is in the ON position.
• The Camera’s Red LED flashes after the Camera has finished
booting. When you hear one beep, this means that the Camera is
ready for setup.
5.3.2 Download Hubble for Motorola Monitors App
Scan the QR code with your smart device
and download “Hubble for Motorola
Monitors” App from Google Play™ Store.
Install “Hubble for Motorola Monitors” App
on your Android™ device.
5.3.3 Run Hubble for Motorola Monitors App on
Android™ device
• Ensure that your Android™ device is connected to your Wi-Fi®
router.
• Run “Hubble for Motorola Monitors” App, enter your account
information, read through the Terms of Service, then select “By
signing up you agree to our Terms & Conditions” before you tap
SIGNUP. (Picture A1)
23
Wi-Fi® Internet Viewing
ENGLISH
Note:
If you already have a Hubble App account, please select Already
have an Account? to go to the next step.(Picture A2)
A1 A2
5.3.4 Add the Camera to your account
• Tap on the screen of your device and select “I have and IP-
Enable model” to add camera. (Pictures A3, A4)
A3 A4
24 Wi-Fi® Internet Viewing
• Select “Comfort85 Connect” for Camera Unit setup.(Pictures A5)
The following setup instructions will appear on the screen. (Picture A6)
• Follow in-App instructions to power on the camera unit and wait
for a couple of minutes for it to warm up.
• Tap Continue when the Camera LED starts to blink.
A5 A6
The following setup instructions will appear on the screen. (Picture A7)
• Press and hold the PAIR button on the back of Camera Unit, you
will then hear a voice prompt “Ready for Pairing” indicating that
the Camera is ready for setup.
• Tap Detect Camera.
A7
25
Wi-Fi® Internet Viewing
ENGLISH
• The following setup instructions will appear on the screen.
(Picture A8)
• Tap OPEN SETTINGS to go to device settings and open Wi-Fi setting.
Select camera ID (CameraHD-0335XXXXXX) from the list of network
and tap Return on your device to resume setup.(Picture A9)
A8 A9
• The App will automatically search for your camera unit, it might
take a minute, your camera ID (CameraHD-0335XXXXXX) will be
detected successfully and appear on the screen. (Picture A10)
A10
26 Wi-Fi® Internet Viewing
• Tap Next to search Wi-Fi network, select your Wi-Fi Network to
connect your device. (Picture A11)
• Enter your password then tap Submit. (Picture A12)
A11 A12
• It will take a few minutes for the Camera to connect to the Wi-Fi®
network before showing the connection status, name your camera
unit and tap Continue. (Pictures A13, A14)
• Confirm the App features of Sound and Motion Detect notified for
your camera.
A13 A14
27
Wi-Fi® Internet Viewing
ENGLISH
• Confirm the App features of Sound and Motion Detect notified for
your camera by tapping NEXT.(Pictures A15, A16)
• The camera have been successfully connected to Hubble for
Motorola Monitors App, the LED indicator on the Camera Unit will
light up in blue. Tap Camera Name on home page of App to view
the video captured by the Camera Unit.(Picture A17)
• If connection fails, please tap Retry and repeat the steps starting
from section 5.3.4.
A15 A16 A17
28 Wi-Fi® Internet Viewing
5.4 User Account and Camera Setup on iPhone®/
iPad®
What you need
• Wi-Fi® Camera Unit
• Power adapter for the Camera
• iPhone®/iPad® with iOS version 9.0 and above
5.4.1 Power ON and Connect the Camera
• Switch the parent unit off before connect the camera to Wi-Fi®.
• Connect the power adapter to mains power and insert the plug
into the power socket on the back of the Camera Unit, the unit
turns on.
5.4.2 Download Hubble for Motorola Monitors App
Scan the QR code with your iPhone®/
iPad® and download “Hubble for Motorola
Monitors” App from App Store.
Install the Hubble for Motorola Monitors on
your iPhone®/iPad®.
5.4.3 Run Hubble for Motorola Monitors App on
iPhone®/iPad®
• Ensure that your iPhone®/iPad® is connected to your Wi-Fi® Router.
• Run the “Hubble for Motorola Monitors” App, enter your account
information, read through the Terms of Service, and then select “By
signing up you agree to our Terms & Conditions” before you tap
SIGNUP. (Picture i1)
29
Wi-Fi® Internet Viewing
ENGLISH
Note:
If you already have a Hubble App account, please select Al ready
have an Account to go to the next step (Picture i2).
i1 i2
5.4.4 Add the Camera to your account
• Make sure Bluetooth was activated on your iPhone®/iPad®.
• Tap on the screen of your device and select “I have and IP-
Enable model” to add camera. (Pictures i3, i4)
• Select Comfort85 Connect for Camera Unit setup.(Picture i5)
i3 i4 i5
30 Wi-Fi® Internet Viewing
The following setup instructions will appear on the screen. (Picture i6)
• Follow in-App instructions to power on the camera unit and wait
for a couple of minutes for it to warm up.
• Tap Continue when the Camera LED starts to blink.
i6
The following setup instructions will appear on the screen. (Picture i7)
• Press and hold the PAIR button on the side of the Camera Unit,
you will then hear a voice prompt “Ready for Pairing” indicating
that the Camera is ready for setup.
i7
31
Wi-Fi® Internet Viewing
ENGLISH
• The App will automatically search for your camera unit, it might
take a minute. (Picture i8)
• The camera is detected successfully and your camera ID
(CameraHD-0335XXXXXX) will appear on the screen as shown.
(Picture i9)
i8 i9
• Tap Next to search Wi-Fi® network, it might take a minutes or so.
(Picture i10)
• Select your Wi-Fi Network to connect your device and enter your
password then tap OK. (Picture i11)
i10 i11
32 Wi-Fi® Internet Viewing
• It will take a few minutes for the Camera to connect to the Wi-Fi®
network before showing the connection status, name your camera
unit and tap Continue. (Pictures i12, i13)
i12 i13
• Confirm the App features of Sound and Motion Detect notified for
your camera by tapping NEXT.(Pictures i14, i15)
i14 i15
33
Wi-Fi® Internet Viewing
ENGLISH
• The camera have been successfully connected to Hubble for
Motorola Monitors App, the LED indicator on the Camera Unit will
light up in blue, tap Camera Name on home page of App to view
the video captured by the Camera Unit.(Picture i16)
• If connection fails, please tap Retry and repeat the steps starting
from 5.4.4.
i16
34 Camera Functions
6. Camera Functions
6.1 Connecting the Camera Unit to power
• Connect the power adapter to mains power and insert the plug
into the power socket on the back of the Camera Unit.
• The Blue LED will illuminate after approximately 30 seconds if the
camera is set up. The Red LED will flash if the camera is not set up.
(Note: To switch off the device, unplug the power supply.)
• Run the Hubble for Motorola Monitors App on your smart device.
6.2 Overview of the Features on Hubble App
Event History • Tap Event History to access the
video record list that is triggered
by Motion or Sound detection.
Delete Events Tap to delete
selected event(s).
Photo/Video • Take a photo or record a video
from your Camera.
• Tap the Video icon to activate
Video function. Tap and hold the
red button to start recording
and release to stop.
• Tap the Camera icon to switch
to Camera mode. You can capture
photos from Camera view.
Note:
Photos and videos will be stored in
the internal flash memory of your
smart de-vice, and can be accessed
via the Gallery or Media Player
(AndroidTM Device). To play videos,
please use the Hubble App.
35
Camera Functions
ENGLISH
Lullabies Tap to access the Melody menu and
select one of the 10 pre-set melodies
you wish to play on your Camera
Unit.
Tap to access the Soothing sounds/
Audio books or Personal recordings.
Talkback Tap to activate the function. Press
the round button once to speak
through the Camera Unit. Toggle the
button again to listen to the audio
feedback from the Camera Unit.
Speaker Tap to toggle speaker on or o.
Setting You can change the Camera settings
by tapping on the Settings icon.
Add Camera Enter Add Camera procedures.
36 Working with PC/Notebook
7. Working with PC/Notebook
• Go to http://www.hubbleconnected.com/motorola/login/
• Enter your User Name and Password and then click Login if you
have already created an account.
Click on the Camera list paired in your account via Android™ device
or iPhone®/iPad® and the Camera view will appear on screen. You
can easily stay connected with your favorite people, places and
pets with live video streaming.
• On the website, you can change the Settings by following the
Menu instructions.
8. Procedure for Resetting the
Camera
Note:
If your Camera is moved from one router (e.g. home) to another (e.g.
office) or you have Camera setup issues, then the Camera must be
reset. Please reset the Camera with the following procedures:
• Press and hold the PAIR button approximately 20 seconds, you will
hear a long beep thence release PAIR button, wait for the Camera
Unit to complete an internal reset procedure.The Red LED will
begin to flash when the Camera Unit is reset successfully.
• You can add your Camera again by following the steps in section
5.3.3 for Android™ devices or in section 5.4.3 for iOS devices.
37
Disposal of the Device (environment)
ENGLISH
9. Disposal of the Device
(environment)
At the end of the product life cycle, you should not
dispose of this product with normal household waste.
Take this product to a collection point for the recycling of electrical
and electronic equipment. The symbol on the product, user’s guide
and/or box indicates this.
Some of the product materials can be re-used if you take them to a
recycling point. By reusing some parts or raw materials from used
products you make an important contribution to the protection of
the environment.
Please contact your local authorities in case you need more
information on the collection points in your area.
The internal battery should be disposed of with the Parent unit in an
environmentally-friendly manner according to your local regulations.
10. Cleaning
Clean the Baby Monitor with a slightly damp cloth or with an anti-
static cloth. Never use cleaning agents or abrasive solvents.
Cleaning and care
• Do not clean any part of the product with thinners or other
solvents and chemicals – this may cause permanent damage to the
product which is not covered by the warranty.
• Keep the Baby Monitor away from hot, humid areas or strong
sunlight, and don’t let it get wet.
• Every eort has been made to ensure high standards of reliability
for your Baby Monitor. However, if something does go wrong,
please do not try to repair it yourself – contact Customer Service
for assistance.
IMPORTANT
Always switch off and disconnect the power adapter before cleaning
your baby monitor.
38 Help
11. Help
Display
Try recharging the battery pack.
Reset the Units. Unplug both the Units’ electrical power, then
plug them back in.
Is the Unit switched on?
Press and hold the ON/OFF button 0 on the Parent Unit for 3
seconds to switch it ON.
Is the correct camera selected? Change the camera number, if
necessary.
Is the video display turned on? Press the VIDEO ON/OFF button
to turn it ON.
When operating using batteries only, the display will go blank
after 5 minutes or 30 minutes or 60 minutes to save power
(depending on video settings). The Unit is still active and will give
you audio alerts. You can reactivate the screen by pressing any
button.
Registration
If the Baby Unit has lost its link with the Parent Unit
If the Baby Unit is too far away it may be going out of range, so
move the Baby Unit closer to the Parent Unit.
Reset both the Parent Unit and Baby Unit by disconnecting
them from the electrical power. Wait about 15 seconds before
reconnecting. Allow up to one minute for the Baby Unit and the
Parent Unit to synchronize.
See 2.3 Registration (Pairing), if there is a need to re-register the
Units.
Interference
Noise interference on your Parent Unit
Your Baby and Parent Units may be too close. Move them further
apart.
39
Help
ENGLISH
Make sure there is at least 1 to 2m between the 2 Units to avoid
audio feedback.
lf the Baby Unit is too far away, it may be out of range. Move the
Baby Unit closer to the Parent Unit.
Make sure that the Baby and Parent Units are not near other
electrical equipment, such as a television, computer or cordless/
mobile telephone. Move the Baby Unit or Parent Unit 1.5 metre
away from other electrical equipment.
Use of other 2.4 GHz products, such as wireless networks (Wi-
Fi® routers), Bluetooth™ systems, or microwave ovens, may cause
interference with this product. Keep the Baby Unit or Parent Unit
at least 1.5 metre away from these types of products, or switch
them off if they appear to be causing interference.
If the signal is weak, try moving the Parent and/or Baby Unit to
different positions in the rooms.
Noise interference on your device
To avoid background noise or echoes, ensure that there is enough
distance between your device and the Wi-Fi® Camera Unit.
Use of other 2.4 GHz products, such as Bluetooth™ systems or
microwave ovens, may cause interference with this product. Keep
the Wi-Fi® Camera Unit at least 1.5 metre away from these types
of products, or switch them off if they appear to be causing
interference.
Lost connection
Check your Wi-Fi® settings. If necessary, reconnect your Wi-Fi®.
Ensure that the Wi-Fi® Camera Unit is switched ON. Wait a few
minutes to make the connection with the Wi-Fi® system.
If you forgot your password
If you do not remember your password, tap Forgot Password and
submit your e-mail address. A new password will be sent to your
e-mail address immediately.
40 Help
Troubleshooting for Wi-Fi® Internet Viewing
Category Problem
Description / Error
Solution
Account I am unable to login
even after registra-
tion.
Please check your user name
and password.
Account I receive an error
message saying:
“Email ID is not
registered”.
Please ensure that you
have registered with us. Tap
Create Account to create an
account.
Account What do I do if I
forgot my pass-
word?
Click on the “Forgot
Password” link on https://
app.hubblecon-nected.
com/ #lostpassword OR on
your Android™ or iOS appli-
cation. An email will be sent
to your registered email
address.
Account I am unable to
receive a new
password although
I have used the
“Forgot password”
option.
1. The e-mail might have
been sent to your Junk
Mail Fold-er. Please check
your Junk Mail Folder.
2. There might be a delay
in getting your e-mail.
Please wait a few minutes
and refresh your email
account.
Connectivi-
ty Issues
I get a message: We
are having problems
access-ing your
camera.
This could be due
to lack of internet
connection. Please
wait and try again
later.
1. Please try again in a few
minutes.This could be be-
cause of any issue with
your internet connection.
2. If the problem remains,
please restart your
Camera to check if this
fixes the problem.
3. Please restart your
Wireless Router.
41
Help
ENGLISH
Viewing
Camera
When I am in “re-
mote mode”, the
video stops after 5
minutes. How do I
view for longer?
When you are accessing
your Camera via a network
dierent from your home
network (over the internet)
your video times out after 5
minutes.
You can click on the Camera
again from the Android™/
iOS ap-plication to start
streaming again.
If you are accessing from
your webbrowser, then you
can press on the Reload
button to start viewing your
Camera video stream again.
Features The sound alert
setting threshold is
not right.
You can Adjust Sound
Sensitivi-ty to trigger
notifications under Camera
Setting menu.
Setting Up While I am adding
a new Camera to
my account, I am
not able to find any
Cameras to add.
If you are trying to add
a Camera which has
previously been added into
your account or another
account, you will first have
to reset the Camera. This
can be done by following
the re-setting procedure
stated in section 6 of this
guide. Switch the parent unit
o before connecting the
camera to Wi-Fi®.
General What are the
supported browsers
for accessing from
my PC/ Mac?
We recommend using
Google Chrome 24 or above.
However the following
browsers are also supported:
Internet Explorer 9.0 or
above (for PC), Safari 6.0 or
above (for Mac) or Firefox
18.0 or above (both PC or
Mac).
42 Help
General What is the
significance of the
camera LED?
The LED indicates the
following status:
LED flashing Red: Your
Camera is booting up. After
a voice prompt the camera
is booted up and ready for
pairing.
LED Cycling Blue/Red: Your
camera is in pairing mode.
LED Solid Blue: The camera
is paired and set up to your
account.
LED Flashing Blue: The
camera is live streaming.
LED O - No Power to
camera.
Connectivi-
ty issues
I am not able to
access my Camera.
Please check if the Camera
is within Wi-Fi® range. Please
try to move the Camera
closer to the router for
better Wi-Fi® connectivity
and try again.
Setting Up During setup on de-
vices for Android™
and iOS, I am not
able to find my
Camera during the
last step and the
setup fails.
Please reset the Camera to
setup mode and try again.
Press and hold the PAIR
button on the side of the
camera until you hear a beep
and voice prompt ‘Ready for
pairing’. When the Camera
LED is o, this indicates that
it is in setup mode. Now
restart the setup from your
smartphone again.
43
Help
ENGLISH
Connec-
tivity Issues
Even though I
am accessing
my Camera from
the same Wi-Fi®
network, I still find
my Camera is shown
as remote. I can
only access it for 5
minutes at a time.
Please check your wireless
router settings. For example,
for Bualo brand routers
there is an option called
Wireless Isolation. Please
disable this option.
Camera When I try to view
the Camera, I get a
prompt for Camera
firmware upgrade.
What should I do?
Please upgrade your
firmware. This takes around 5
minutes. We push upgrades
from time to time to improve
the Camera features.
General Which platforms
are supported
for accessing my
Camera?
Minimum requirement:
Windows® 7*
Java browser plug-in needed
Mac OS® version 10.7
Chrome™ version 24
Internet Explorer® version 9
Safari® version 6
Java™ version 7
Firefox® version 18.0
Adobe® Flash® Player 15.0
Android™ 5.0
iPhone®/iPad® iOS version 9.0
General I do not hear any
sound when I am
accessing a remote
Camera.
You can tap on the speaker
icon in the video stream
screen to hear audio. By
default the audio is not ON
when you are accessing a
remote Camera.
44 Help
General What is the mean-
ing of “Local Cam-
era” and “Remote
Camera”?
When you are accessing
your Camera from the same
wireless network (Home) in
which it is configured, it is
a Local Camera. When you
are accessing your Camera
away from your home it is a
Remote Camera. You may be
using 3G, 4G or 4G LTE or a
Wi-Fi® connection outside of
your home.
General How do I down-
load the App for
Android™ and iOS
devices?
Android™:
– Open the Google Play Store
on your Android™ device.
– Select Search
– Type in “Hubble for
Motorola Monitors”
– The results will show the
Hub-ble App
– Select to install it
iOS Device:
– Open the App StoreTM
– Select Search
– Type in “Hubble for
Motorola Monitors”
– The results will show the
Hub-ble App
– Select to install it
Setting up When the video is
cut o, the appli-
cation attempts to
reconnect and this
results in lost sound
and choppy video.
You will need to turn o the
Auto Lock function of your
device to ensure continuous
video/audio streaming.
45
Help
ENGLISH
Features How many users can
access the Camera
at one time?
If you are accessing in
Local Mode, two users are
supported, after two users
all streaming will go through
the remote server. This
allows for unlimited user
access to a single Camera at
one time.
Connectivi-
ty issues
I found interference
caused by my other
webcam devices.
Video streaming
performance is related
to internet bandwidth,
especially if you have 2
or more video streaming
devices that are working
through the same router.
46 General Information
12. General Information
If your product is not working properly, read this Quick Start Guide
or the Users Guide of one of the models listed on page 1.
Contact Customer Service:
+491805 938 802 in Europe Email: motorola-mbp@tdm.de
Consumer Products and Accessories Limited Warranty
(“Warranty”)
Thank you for purchasing this Motorola branded product
manufactured under license by Binatone Electronics International
LTD (“BINATONE”).
What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that
this Motorola branded product (“Product”) or certified accessory
(“Accessory”) sold for use with this product that it manufactured to
be free from defects in materials and workmanship under normal
consumer usage for the period outlined below. This Warranty is your
exclusive warranty and is not transferable.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR
COUNTRY. FOR CONSUMERS WHO ARE COVERED BY CONSUMER
PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF
PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE,
THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN
ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH
CONSUMER PROTECTION LAWS AND REGULATIONS. FOR A FULL
UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE
LAWS OF YOUR COUNTRY, PROVINCE OR STATE.
Who is covered?
This Warranty extends only to the first consumer purchaser, and is
not transferable.
What will BINATONE do?
BINATONE or its authorized distributor at its option and within a
commercially reasonable time, will at no charge repair or replace any
Products or Accessories that do not conform to this Warranty. We
may use functionally equivalent reconditioned/ refurbished/ pre-
owned or new Products, Accessories or parts.
47
General Information
ENGLISH
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR
OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED
WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND
IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR BINATONE
BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE
PRICE OF THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS,
LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT
OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE
THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of
an implied warranty, so the above limitations or exclusions may not
apply to you. This Warranty gives you specific legal rights, and you
may also have other rights that vary from one jurisdiction to another.
Products Covered Length of Coverage
Consumer Products Two (2) years from the date of the
products original purchase by the first
consumer purchaser of the product.
Consumer
Accessories
Ninety (90) days from the date of the
accessories original purchase by the first
consumer purchaser of the product.
Consumer Products
and Accessories
that are Repaired or
Replaced
The balance of the original warranty or for
Ninety (90) days from the date returned to
the consumer, whichever is longer.
48 General Information
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement
of parts due to normal wear and tear are excluded from coverage.
Abuse & Misuse. Defects or damage that result from: (a) improper
operation, storage, misuse or abuse, accident or neglect, such
as physical damage (cracks, scratches, etc.) to the surface of the
product resulting from misuse; (b) contact with liquid, water, rain,
extreme humidity or heavy perspiration, sand, dirt or the like, extreme
heat, or food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to abnormal usage
or conditions; or (d) other acts which are not the fault of MOTOROLA
or BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects
or damage that result from the use of Non-Motorola branded or
certified Products or Accessories or other peripheral equipment are
excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting
from service, testing, adjustment, installation, maintenance, alteration,
or modification in any way by someone other than MOTOROLA,
BINATONE or its authorized service centers, are excluded from
coverage.
Altered Products. Products or Accessories with (a) serial numbers or
date tags that have been removed, altered or obliterated; (b) broken
seals or that show evidence of tampering; (c) mismatched board
serial numbers; or (d) nonconforming or non-Motorola branded
housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of
Products or Accessories due to any communication service or signal
you may subscribe to or use with the Products or Accessories is
excluded from coverage.
49
General Information
ENGLISH
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
+491805 938 802 in Europe Email: motorola-mbp@tdm.de
You will receive instructions on how to ship the Products or
Accessories at your expense and risk, to a BINATONE Authorized
Repair Center.
To obtain service, you must include: (a) the Product or Accessory;
(b) the original proof of purchase (receipt) which includes the date,
place and seller of the Product; (c) if a warranty card was included
in your box, a completed warranty card showing the serial number
of the Product; (d) a written description of the problem; and, most
importantly; (e) your address and telephone number.
These terms and conditions constitute the complete warranty
agreement between you and BINATONE regarding the Products or
Accessories purchased by you, and supersede any prior agreement
or representations, including representations made in any literature
publications or promotional materials issued by BINATONE or
representations made by any agent, employee or staff of BINATONE,
that may have been made in connection with the said purchase.
EU Declaration of Conformity (DoC)
Hereby, Binatone Telecom PLC declares that the radio equipment
type is in compliance with RE Directive 2014/53/EU. The full text of
the EU declaration of conformity is available on the website :
www.motorolastore.com/support.
50 Technical Specifications
13. Technical Specifications
Baby Unit
Frequency 2400 MHz - 2483.5 MHz
Image sensor Color CMOS 1M Pixels
IR LED 8 pcs
Operating Temperature
Arange
0 °C ~ +50 °C
Power Adapter Input 100-240V AC, 50/60Hz, 150mA;
Output: 5V DC, 1000mA
WARNING
Use only with provided power supply.
51
Technical Specifications
ENGLISH
Parent Unit
Frequency 2400 MHz - 2483.5 MHz
Display 5" diagonal TFT LCD
Display colors 16.7M color
LCD Brightness control 8 steps
Volume control 8 steps
Operating Temperature
Arange
0 °C ~ +50 °C
Power Adapter Input: 100-240V, 50/60Hz 150mA;
Output: 5V, 1000mA
Battery Pack LENOVO BL253(Built in)
Li-ion Battery, 3.8V/2000mAh
WARNING
Use only the supplied power adapter.
Do not use non-rechargeable batteries
for the Parent Unit.
Risk of explosion if battery is replaced
by an incorrect type. Dispose of used
batteries according to the instructions.
Specifications are subject to change without prior notice.
Manufactured, distributed or sold by Binatone Electronics
International LTD., official licensee for this product.
MOTOROLA and the Stylised M logo are trademarks or
registered trademarks of Motorola Trademark Holdings,
LLC. and are used under license. Apple logo and Safari are
trademarks of Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of Apple Inc. Google Play,
Android, and Chrome are trademarks of Google Inc. Wi-Fi is a
trademark of the Wi-Fi Alliance. All other trademarks are the
property of their respective owners. © 2020 Motorola Mobility
LLC. All rights reserved.
EU_EN Version 1.0
Printed in China
4


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