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13. Help
The icon is not scrolling during charge
Bad battery contact – move the handset slightly.
Dirty contact – Clean the battery contact with a cloth moistened with
alcohol.
Battery is full – no need to charge.
No dialing tone
No power – check the connections. Reset the phone: unplug and plug back
in the mains.
Batteries are empty – charge the batteries for at least 16 hours.
You are too far from the base – move closer to the base.
Wrong line cable – use the line cable provided.
Line adaptor (when needed) is not connected to the line cord – connect
the line adaptor (when needed) to the line cord.
Poor audio quality
The base is too close to electrical appliances, reinforced concrete walls
or metal doorframes – move the base at least one metre away from any
electrical appliances.
The icon is displayed with no bars
Handset is not registered to the base – register the handset to the base.
You are too far from the base – move closer to the base.
No ring tone
The ring tone is deactivated.
Increase the volume.
Make sure the Call Block mode is switched to o.
Caller ID service does not work
Check your subscription with your network operator.
A contacts entry cannot be stored
The contacts is full. Delete an entry to free memory.
No display
Try recharging the batteries.
Try disconnecting and connecting the base power supply.
If LED is not lit up, then try disconnecting and connecting the base power
supply.
Unable to register another handset
Maximum number of 4 handsets has been reached.
You must deregister a handset in order to register a new one.
Noise interference on your radio or television
Your base or charger may be too close. Move it as far away as possible.
52


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