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Help 35
9. Help
The S icon is not scrolling when the handset is
placed on the base
Bad battery contact – move the handset slightly
Dirty contact – Clean the battery contact with a cloth
moistened with alcohol
Battery is full – no need to charge
No dialling tone
No power – check the connections. Reset the phone:
unplug and plug back in the mains
Batteries are empty – charge the batteries for at least 24
hours
You are too far from the base – move closer to the base
Wrong line cable – use the line cable provided
Line adaptor (when needed) is not connected to the line cord
– connect the line adaptor (when needed) to the line cord
Poor audio quality
The base is too close to electrical appliances, reinforced
concrete walls or metal doorframes – move the base at least
one metre away from any electrical appliances
The E icon is blinking
Handset is not registered to the base – register the
handset to the base
You are too far from the base – move closer to the base
No ring tone
The ring tone is deactivated.
• Increase the volume.
Caller Line Identification (CLI) service does not
work
Check your subscription with your network operator
A phonebook entry cannot be stored
The phonebook is full. Delete an entry to free memory
No display
Try recharging or replacing the batteries.
Try disconnecting and connecting the base power
supply.
If LED is not lit up, then try disconnecting and connecting
the base power supply.
Unable to register another handset
Maximum number of 5 handsets has been reached.
• The display shows
SEARCHING
. You must unregister a
handset in order to register a new one.
Noise interference on your radio or television
Your base or charger may be too close. Move it as far away
as possible.
35


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