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Incomplete messages
If a caller leaves a very long message, part of it may be
lost when the system disconnects the call after four
minutes.
If the caller pauses for longer than seven seconds, the
system stops recording and disconnects the call.
If the system’s memory becomes full during a message,
the system stops recording and disconnects the call.
If the caller's voice is very soft, the system may stop
recording and disconnects the call.
Difficulty hearing messages
• Press h to increase speaker volume.
System does not answer after correct number of
rings
Make sure that the answering system is on.
If toll saver is activated, the number of rings changes to
two when you have new messages stored.
If the memory is full or the system is off, the system will
answer after 10 rings.
System announces Time and day not set.
You need to reset the answering system date and time.
Refer to Section 6.1 “Set date and time” for details.
System does not respond to remote commands
Make sure to enter your remote access code correctly.
Make sure you are calling from a touch-tone phone.
When you dial a number, you should hear tones. If you
hear clicks, the phone is not a touch-tone telephone and
cannot activate the answering system.
The answering system may not detect the remote access
code while your announcement is playing. Try waiting
until the announcement is over before entering the code.
There may be interference on the phone line you are
using. Press the keypad keys firmly.
System does not record message
Make sure the answering system is on.
Make sure the memory of the answering system is not
full. Delete some messages to free space if memory is
full.
Outgoing announcement is not clear
When you record your announcement, make sure you
speak in a normal tone of voice, about nine inches from
the telephone base.
Make sure there is no background noise (TV, music, etc.)
while recording.
52


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