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Help 51
My handset does not ring when I receive a call
Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user’s manual.
Make sure the telephone line cord is plugged securely
into the telephone base and the telephone jack. Make
sure the power cord is securely plugged in.
The handset may be too far from the telephone base.
Charge the battery in the handset for at least 16 hours.
For optimum daily performance, return the handset to the
telephone base or charger when not in use.
You may have too many extension phones on your
telephone line to allow all of them to ring simultaneously.
Try unplugging some of the other phones.
The layout of your home or office might be limiting the
operating range. Try moving the telephone base to
another location, preferably on an upper floor.
If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
Test a working phone at the phone jack. If another phone
has the same problem, the problem is the phone jack.
Contact your local telephone company (charges may
apply).
• Other electronic products can cause interference with
your phone. Try installing your phone as far away as
possible from electronic devices such as television sets,
VCRs, or other telephones.
Re-install the battery, and place the handset in the
telephone base. Wait for the handset to re-establish its
connection with the telephone base. Allow up to one
minute for this to take place.
Your line cord might be malfunctioning. Try installing a
new line cord.
My caller ID does not work
Caller ID is a subscription service. You must subscribe to
this service from your local telephone company for this
feature to work on your phone.
Your caller must be calling from an area that supports
caller ID.
Both you and your caller’s telephone companies must
use caller ID compatible equipment.
51


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