493805

Motion Computing J3400 Manual

80
Zoom out
Zoom in
Previous page
1/88
Next page
74 Appendix A Troubleshooting and Support
The eraser does not work
• The eraser may not be enabled.
– You can use the Pen and Input Devices window to enable the eraser. Open Help and
Support and search for “Pen and Input Devices “. The eraser works on ink only, not
text.
The buttons on the Tablet PC do not do what I expect them to do
• The button functions may have been customized. You can use the Tablet and Pen
Settings window to change the buttons to the desired functions. See “Configuring front
panel buttons” on page 30.
Ports and connectors
The system does not recognize the Express card I inserted
• The card might be inserted improperly. Eject the card and re-insert it. Ensure the label
side is up. See “Express card slot (optional)” on page 20.
• The device may not have been tested for Windows compatibility. For a list of tested
products, go to the Windows Marketplace Tested Products page at
winqual.microsoft.com/hcl.
The system does not recognize a USB device
• Windows may take a short time to recognize a USB device. Wait a few moments to see if
Windows recognizes the device.
• The device may not be connected properly. Check the connection and ensure it is
inserted properly into a USB port. You can also try a different port.
• The correct driver might not be included with Windows. Check the manufacturer’s Web
site for a current driver, or use the installation CD that came with the device.
The Tablet PC is in the FlexDock, but the system does not recognize any accessory
devices, such as the external disk drive or monitor
• The Tablet PC may not be fully seated in the dock. Remove the Tablet PC from the dock
and then replace it.
Network
The wireless adapter keeps connecting even when I do not want it to
• The wireless adapter is enabled. You can use Motion Dashboard to disable the wireless
adapter. See “Enabling or disabling Wi-Fi” on page 58.
I cannot connect to a network using the Ethernet adapter
• The Ethernet cable may not be connected properly. Remove and reconnect the Ethernet
cable or replace the cable.
… 80 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Motion Computing J3400 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Motion Computing J3400 in the language / languages: English as an attachment in your email.

The manual is 2,96 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info