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Chapter 4 Troubleshooting and FAQs Frequently asked questions 73
the unit. Do not use tissues or paper towels to clean the screen. They contain wood fibers
and may scratch the surface.
Will scratches affect the performance of the display or digitizer?
Our testing has not found appreciable loss of performance on a scratched display.
How sensitive is the screen to various elements?
As with any computer or electronic device, you should protect the tablet PC from liquids,
dirt and sand, other contaminants and extreme heat.
Why is the tablet PC lacking USB and display adapter ports?
The tablet PC is designed to be easy to clean and disinfect, so ports and connectors are
minimized. (The F5v has a USB port, while the C5v does not have any USB ports.)
Will any monitor, USB device, keyboard or mouse work with the tablet PC?
If the device has a driver for Windows, it will work with the tablet PC. For a list of products
that have been tested for Windows, look for the Windows Marketplace Tested Products
page on the Microsoft website.
How do I adjust the tablet PC for left-handed use?
From the Motion Dashboard, tap Pen and Tablet, then Tablet PC Settings, then the
Other tab. You can select left- or right-handed which changes the location of the menus.
How can I stop the display screen from rotating automatically?
From the navigation area, tap the Motion icon then tap Options and clear
Automatic Display Rotation.
What do I need to use the Tablet PC in another country?
You will need a travel plug adapter, which you can find in airports and travel stores. You
do not need to buy a voltage converter; the Motion AC adapter will automatically adjust
to different voltages.
Where can I learn more about my C5v/F5v?
To learn more about the C5v/F5v, check out our training tutorials and knowledge base
articles. Motion Computing also offers corporate training classes.
Can I recycle my old computer?
Yes. Motion Computing has a recycling program that allows free return of all Motion
branded products and non-Motion branded electronics with the purchase of a similar
Motion tablet for processing and disposal in an environmentally safe manner. For details,
go to Motion Computing recycling program.
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