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Chapter 4 Troubleshooting and FAQs Troubleshooting 65
I changed my SIM card and now I cant connect to my mobile broadband network
After inserting a SIM card, the Motion Connection Manager must be restarted. From the
Windows® notification area, tap the Motion Connection Manager icon and tap Exit.
Restart the Connection Manager and from the Windows® Start menu, select All
Programs > Motion Computing > MotionCM.
The GPS doesnt work
The GPS receiver is only available if you purchased your CL910 with the optional Mobile
Broadband with GPS module.
Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open Motion
Dashboard, tap Wireless, and tap the checkbox next to Enable Mobile Broadband with
GPS.
The GPS navigation or mapping application you’re using must be NMEA compatible or
compatible with the NMEA specification.
My GPS isn’t working properly
Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open Motion
Dashboard, tap Wireless and tap the checkbox next to Enable Mobile Broadband with
GPS.
If performance is slow, you may be blocking the GPS antenna, which is located on the
right side of the tablet as shown below.
Audio issues
No sound is coming from the built-in speaker
Ensure that nothing is connected to the audio in/out jack. Connecting headphones or
external speakers disables the built-in speaker.
The volume may be set too low or muted. You can use Motion Dashboard to increase the
volume or turn mute off. Open Motion Dashboard, then tap Audio and move the slider
to the desired volume.
No sound is coming from the built-in speaker or external speakers
The volume may be set too low or muted. You can use Motion Dashboard to increase the
volume or turn mute off. Open Motion Dashboard, then tap Audio and move the slider
to the desired volume.
The integrated audio components may have been overwritten. If you install a third-party
audio device (such as a USB or Bluetooth device), the integrated audio may stop
working. If this happens, reinstall the audio drivers. After you install these, if you still have
problems recording, contact your system administrator or service provider.
GPS antenna
pen storage drawer pen release button
pen tether attach point
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