BM502001 MUK Rev 4 01/19
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0344 871 0944
Spare Parts 0344 873 0710
Republic of Ireland 1800 409 119
www.morphyrichards.com
Your standard one year guarantee is extended for an
additional 12 months when you register the product within 28
days of purchase with Morphy Richards. If you do not register
the product with Morphy Richards within 28 days, your
product is guaranteed for 1 year. To validate your 2 year
guarantee register with us online at
www.morphyrichards.co.uk
Or call our customer registration line
UK 0344 871 0242
IRE 1800 409 119
N.B. Each qualifying product needs to be registered with
Morphy Richards individually.
Please note that the 2 year guarantee is only available in the
UK and Ireland. Please refer to the one year guarantee for
more information.
It is important to retain the retailer’s receipt as proof of
purchase. Staple your receipt to this back cover for future
reference.
Please quote the following information if the product develops
a fault. These numbers can be found on the base of the
product.
Model no.
Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase, it should be
returned to the place of purchase for it to be replaced.
If the fault develops after 28 days and within 12 months of
original purchase, you should contact the Helpline number
quoting Model number and Serial number on the product, or
write to Morphy Richards at the address shown.
You may be asked to return a copy of proof of purchase.
Subject to the exclusions set out below (see Exclusions), the
faulty appliance will then be repaired or replaced as
appropriate and dispatched usually within 7 working days of
receipt.
If, for any reason, this item is replaced or repaired during the 1
year guarantee period, the guarantee on the new item will be
calculated from original purchase date.
Therefore it is vital to retain your original till receipt or invoice
to indicate the date of initial purchase.
To qualify for the 1 year guarantee, the appliance must have
been used according to the instructions supplied. For
example, crumb trays should have been emptied
regularly.
Morphy Richards shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1The fault has been caused or is attributable to accidental use,
misuse, negligent use or used contrary to the
manufacturer’s recommendations or where the fault has been
caused by power surges or damage caused in transit.
2The appliance has been used on a voltage supply other than
that stamped on the products.
3Repairs have been attempted by persons other than our
service staff (or authorised dealer).
4The appliance has been used for hire purposes or non
domestic use.
5The appliance is second hand.
6Morphy Richards reserves the right not to carry out any type
of servicing under the guarantee at its discretion
7Plastic filters for all Morphy Richards kettles and coffee
makers are not covered by the guarantee.
8Batteries and damage from leakage are not covered by the
guarantee.
•This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered as an
additional benefit and does not affect your statutory rights as
a consumer. Morphy Richards products are
intended for household use only. See usage limitations within
the location safety instructions.
Morphy Richards has a policy of continuous improvement in
product quality and design. The company, therefore
reserves the right to change the specification of
its models at any time.
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not be
disposed of with household waste.
Please recycle where facilities exist. Check with your
Local Authority or retailer for
recycling advice in your country
Registering Your 2 Year
Guarantee
Your 1 Year Guarantee
Exclusions
Disclaimer
IF YOU ARE HAVING A PROBLEM WITH
ONE OF OUR PRODUCTS, CALL OUR
HELPLINE:
UK: 0344 871 0944
EIRE: 1800 409 119
SPARES: 0344 873 0710
