Morphy Richards products are intended for
household use only.
Morphy Richards has a policy of continuous
improvement in product quality and design.
The company, therefore reserves the right to
change the specification of its models at any
time.
Registered address
The After Sales Division
Morphy Richards Ltd, Mexborough
South Yorkshire, England, S64 8AJ
Helpline (office hours)
UK 0870 060 2614
Republic of Ireland 1800 409119
TT44410M UK Rev 1 0204
Your two year guarantee
It is important to retain the retailers receipt as
proof of purchase. Staple your receipt to this back
cover for future reference.
Please quote the following information if the
product develops a fault. These numbers can be
found on the base of the product.
Model no. Serial no.
All Morphy Richards products are individually
tested before leaving the factory. In the unlikely
event of any appliance proving to be faulty within
28 days of purchase it should be returned to the
place of purchase for it to be replaced.
If the fault develops after 28 days and within 24
months of original purchase, you should contact
the Helpline number quoting Model number and
Serial number on the product, or write to Morphy
Richards at the address shown.
You will be asked to return the product (in
secure, adequate packaging) to the address below
along with a copy of proof of purchase.
Subject to the exclusions set out below (see
Exclusions) the faulty appliance will then be
repaired or replaced and dispatched usually within
7 working days of receipt.
If for any reason this item is replaced during the
2 year guarantee period, the guarantee on the new
item will be calculated from original purchase date.
Therefore it is vital to retain your original till receipt
or invoice to indicate the date of initial purchase.
To qualify for the 2 year guarantee the
appliance must have been used according to the
manufacturers instructions. For example crumb
trays should have been emptied regularly.
EXCLUSIONS
Morphy Richards shall not be liable to replace
or repair the goods under the terms of the
guarantee where:
1 The fault has been caused or is attributable to
accidental use, misuse, negligent use or used
contrary to the manufacturers
recommendations or where the fault has been
caused by power surges or damage caused in
transit.
2 The appliance has been used on a voltage
supply other than that stamped on the
products.
3 Repairs have been attempted by persons other
than our service staff (or authorised dealer).
4 Where the appliance has been used for hire
purposes or non domestic use.
5 Morphy Richards are not liable to carry out any
type of servicing work, under the guarantee.
6 Plastic filters for all Morphy Richards kettles and
coffee makers are not covered by the
guarantee.
This guarantee does not confer any rights other
than those expressly set out above and does not
cover any claims for consequential loss or damage.
This guarantee is offered as an additional benefit
and does not affect your statutory rights as a
consumer.
• This guarantee is valid in the UK and Ireland
only.
