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User Guide
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FREQUENTLY ASKED QUESTIONS
Q: WOULD VULKANO SUPPORT WINDOWS MCE?
A: Vulkano has its own EPG Support for Scheduled recordings, therefore there would be no need
to use Windows MCE with Vulkano. In another words Windows MCE is not supported by
Vulkano.
Q: I HAVE FORGOT MY VULKANO PASSWORD. IS THERE ANYWAY TO RETRIEVE IT?
A: You can retrieve the User Name and Password of your Vulkano from PlayerSettings.xml File of
your Old Laptop.
You may follow these Steps:
For Windows XP
Go to C:\Documents and Settings\User Account\Local Settings\Application Data\Monsoon
Multimedia\Vulkano\PlayerSettings.xml
For Vista & Win7
Go to C:\Users\<Your Account>\AppData\Local\Monsoon
Multimedia\Vulkano\PlayerSettings.xml
Kindly Note: Local Settings and AppData are Hidden Folders. Kindly Unhide them to get to the
PlayerSettings.xml file.
Follow these Steps to unhide Folders in XP
http://www.howtogeek.com/howto/windows/display-hidden-folders-in-xp/
Follow these Steps to Unhide Folders in Vista & Win7
http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-
vista/
Q: I WANT TO ADD SECOND VULKANO IN MY NETWORK, HOW CAN I DO IT?
A: In order to set up Second Vulkano Unit in a Single Network, you have to configure One
Vulkano Unit at one Point of time. Your first Vulkano Unit should not be plugged to the power
source during the basic Configuration. Once you configure your Second Vulkano Unit, you can
Plug in the first Vulkano unit as well.
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