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EN-48
Troubleshooting (continued)
Images are not displayed correctly. (continued)
Problem Solution
Different color tint. • Whencomparingimagesprojectedbytwoprojectors,tintsinthedisplayedimages
may be different because of variation between their optical components. This is not a
malfunction.
• Whencomparingtheimageprojectedbythisprojectorwiththosedisplayedonthe
television or PC monitor, tints in the displayed images may be different because of
difference in the range of color reproducibility. This is not a malfunction.
Only the motion areas
in the images supplied
from the computer
aren’t displayed.
• Thisiscausedbythecomputerbeingused.Contactthemanufacturerofyour
computer.
Projected images are
obscured.
• Matchtheoutputresolutionofyourcomputerwiththeresolutionoftheprojector.
For the method to change the output resolution of the computer, contact the
manufacturer of your computer. (See page 51.)
• Someimagesandtextsappearobscuredduringthekeystoneadjustment.Insuch
cases, use the projector without applying the keystone adjustment. (See page 11.)
Noise appears around
the image.
• InsomeimagessuchasDVD,noisemayappeararoundtherecordedimage.Inthis
case, decrease the setting value of OVER SCAN of the SIGNAL menu. (See page 32.)
Others
Problem Solution
The exhaust vents
emit warm air.
• Thisaircomesoutaftercoolingtheinsideoftheprojector.Youmayfeelhot,butthis
is not a malfunction.
No audio is output. • Checkthatthevolumeisn’tsettolow.
• WhentheexternaldeviceisconnectedwithanHDMIcable,settheaudiooutputof
the device to PCM output.
The menu can’t be
used.
• Themicrocomputersinsidetheprojectormaybewronglyoperatingbecauseofnoise.
Turn off the main power, wait about 10 minutes, and turn on the main power again.
“TEMPERATURE!!” is
displayed.
• Thisindicationappearswhentheambienttemperatureriseshigh.Whentheambient
temperature stays high, the lamp goes out.
Eliminate any causes of the rise in the ambient temperature.
• Thisindicationappearswhentheairinletoroutletgrilleisblocked.Whentheyare
kept blocked, the lamp goes out.
Remove the objects blocking the air inlet or outlet grille.
The mark appears. • Thismarkappearswhenineffectiveoperationiscarriedout.Thisisn’taproduct
malfunction.
The remote control
doesn’t function easily
or at all.
• Checkthatthebatteriesareloadedintheremotecontrolorthebatteriesarenot
weak. (See page 6.)
• Checkthattheremotecontrolsensorisn’texposedtodirectsunlightoruorescent
light. (See page 9.)
• Usetheremotecontrolwithinitsoperationrange.(Seepage9.)
• Usetheremotecontrolatleast10cmawayfromtheprojector.
The buttons on the
projector (except for
the POWER button)
don’t function.
• PASSWORDFUNCTIONintheFEATUREmenuhasbeensettoMENUACCESS to
enable the password lock.
Cancel the password lock or contact the person in charge of management of the
projector. (See page 38.)
Abnormal sound is
heard.
• Becausethecolorwheelspinsatahighspeed,metallicsoundsmaybeheardinrare
occasions. Such symptom is not a malfunction.
48


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