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Appendices 71
Picture
Symptom Remarks
1. PIP does not display a picture.
Make sure the V-Chip lock is off.
Not all inputs can be displayed as a PIP.
2. There is a large black or gray rectangle on the
screen.
The TVs analog closed captioning has been set to “text” mode in the
Captions menu. Turn off this mode because there is no text information
being broadcast.
3. You cannot see a picture when playing a VHS
tape.
Display the Device Selection menu and select the correct VCR.
Check your VCRs owner’s guide for further troubleshooting.
4. When viewing a stopped VCR, white lines are
rolling on the screen.
Turn off video mute for the VCR.
Begin playing the tape.
Change the VCR input to the antenna input.
5. Screen is black when trying to view digital chan-
nels.
The PerfectColor™ color balance has been incorrectly set. Press VIDEO
repeatedly until you see the PerfectColor option and press ENTER.
LED Indicators
Symptom Remarks
1. Lamp indicator light is a steady red. Turn the TV off for at least 2 minutes. Turn back on. If light is still red,
the lamp has failed. Replace it. See Appendix F for lamp replace-
ment information.
2. Lamp indicator light is a steady yellow. Lamp may fail soon. Purchase a new lamp. See Appendix F for lamp
replacement information.
3. Lamp indicator light is a flashing yellow. Lamp cover door is open or lamp cartridge is not secure. See Appendix
F for lamp replacement information.
4. Status indicator light is a steady yellow. Operating temperature or room temperature has exceeded proper levels.
Clean the TVs dust filter or cool the room. See Appendix E for filter
cleaning information.
5. Status indicator light is a steady/flashing red. Unplug the TV from the AC outlet and wait at least one minute. Plug in
the TV. If the light is still red, service is required. Contact your dealer or
a Mitsubishi Authorized Service Center to arrange for a service evalua-
tion. Listings of Mitsubishi Authorized Service locations can be obtained
from our web site, www.mitsubishi-tv.com or by calling 1-800-332-2119.
Appendix G: Troubleshooting, continued
Sound
Symptom Remarks
1. There is no sound even when the volume is
turned up.
Check to see if the MUTE button is on.
The TV’s “Listen to:setting may be set to SAP.
Check that the “TV Speakers setting is On in the Audio/Video menu.
2. The sound does not match the screen
picture.
The TV’s “Listen to:setting may be set to SAP.
If using stereo or A/V receiver speakers, check their input selection.
If using stereo or A/V receiver, check that AUDIO OUTPUT on TV’s back panel is con-
nected to the A/V receiver.
71


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