Manual Mitsubishi WD-73840 (page 50 of 56) (English)

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50 Warranty

For assistance call 1(800) 332-2119

Mi tsubishi Home-Cinema Television Limited Warranty (U.S. Only)

MITSUBISHI ELECTRIC VISUAL SOLUTIONS AMERICA, INC. (“MEVSA”) warrants as follows to the original purchaser of this

television from an authorized MITSUBISHI Audio/Video Dealer, should it prove defective by reason of against defects arising

from improper workmanship and/or material:

a. Parts. The lenticular (i.e. front picture) screen is warranted against defects in materials and workmanship for a period

of thirty (30) days from the date of the original purchase at retail. The lamp and all other parts (except any software incor-

porated into this television) are warranted for a period of one (1) year from the date of the original purchase at retail. We will

repair or replace, at our option, any defective part without charge for the part. Parts used for replacement may be replaced

with those of like kind and quality and may be new or remanufactured. Parts used for replacement are warranted for the

remainder of the original warranty period.

b. Embedded Software. MEVSA warrants that all software developed by MEVSA and incorporated into this television set

(the “Embedded Software”) will perform in accordance with the functional description of Embedded Software in all mate-

rial respects, but MEVSA does not warrant that the Embedded Software is error-free. The limited warranty contained in

this section shall continue for a period of one (1) year from the date of the original purchase at retail. If, after prompt notice

within the warranty period, MEVSA determines that the Embedded Software has failed to perform in accordance with such

functional description in all material respects and if such failure is not due to accident, misuse, modification or misapplica-

tion of the Embedded Software, then MEVSA shall modify the nonconforming Embedded Software and make available the

modified Embedded Software at no charge to you, which at MEVSA’s sole discretion may be fulfilled by means of modifica-

tion or replacement software contained on a replacement memory card or made available through download via the Internet

or email for Customer installation. The foregoing shall be MEVSA’s sole obligation to you under this limited warranty. All

rights under this limited warranty on the Embedded Software also subject to your acceptance of and compliance with the

terms of the Software License Agreement applicable to this television, and this limited warranty on the Embedded Software

shall be null and void if the Embedded Software is modified or changed in any manner except as specifically authorized by

MEVSA.

c. Labor. For thirty (30) days after the original purchase at retail, we will repair or replace, at our option, the lenticular screen

if it proves defective. For certain items that are designed to be replaced by the consumer, including (but not limited to) some

Embedded Software and Lamps, the consumer is solely responsible for any replacement labor. For all other parts, we will

provide the labor for a warranty repair by an authorized MITSUBISHI service center without charge for one (1) year from the

original date of purchase at retail.

d. Notice. To obtain warranty service, you must notify an authorized MITSUBISHI service center of any defect within the

applicable warranty time period.

e. This DLP Projection Television uses a single DLP chip to create the screen image. This technology creates the image

using small dots, or picture elements (pixels). Your DLP Projection TV is manufactured to a high level of performance and

quality, in fact, 99.99% perfect in the number of properly functioning pixels. As in other display technology, sometimes a

pixel is continuously active, inactive or the incorrect color. Our standard is clear; MEVSA warrants only that the percentage

of properly functioning pixels will be not less than 99.99% of all pixels.

BEFORE REQUESTING SERVICE, please review the instruction booklet to insure proper installation and correct

customer control adjustment. If the problem persists please arrange for warranty service.

1. TO OBTAIN WARRANTY SERVICE:

a. Contact your nearest authorized MITSUBISHI service center, whose name and address can be obtained from your

MITSUBISHI dealer, by writing at the address provided below, calling MEVSA at the 800-332-2119, or by using the support

feature of our website at www.Mitsubishi-tv.com.

b. Warranty service will be provided in your home or, if required, at an authorized service shop, provided that your television

is located within the geographic territory customarily covered by an authorized MITSUBISHI service center. If not, you must

either deliver your television to an authorized service location at your own expense, or pay for any travel and/or transporta-

tion costs the service center may charge to and from your home. Actual service labor will be provided without charge.

c. Proof of purchase date from an authorized MITSUBISHI dealer is required when requesting warranty service. Present your

sales receipt or other document which establishes proof and date of purchase. THE RETURN OF THE OWNER REGISTRA-

TION CARD IS NOT A CONDITION OF COVERAGE UNDER THIS LIMITED WARRANTY. However, please return the Owner

Registration Card so that we can contact you should a question of safety arise which could affect you.

d. To obtain a replacement lamp, order the lamp directly from the MEVSA Parts Department at (800) 553-7278.

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Mitsubishi WD-73840 Manual

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