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Appendices 87
Appendix F: Troubleshooting, continued
NetCommand IR Control
Symptom Remarks
5. There is no sound or picture from the A/V
receiver for my DVD player or other device
connected to the A/V receiver; the A/V
receiver should be sending video to the TV
over an HDMI cable.
(
A/V Receiver Set Up for Audio and Video
Switching over HDMI)
NetCommand A/V receiver setup is not switching audio and
video inputs properly. See “Setup to Control Automatic Audio
and Video Switching via HDMI,” page 62.
6. I’ve selected my DVD player or other sur-
round sound device in combination with the
TV speakers but hear no sound from the TV
speakers.
A/V Receiver Set Up for Audio-Only Switching•
If you have only an audio connection from the device to the
A/V receiver, a physical audio connection from the device
to the TV is also required.
Connect the left and right audio output from the device -
to the appropriate TV audio input. Now you can hear
audio from the device through either the TV speakers or
the A/V receiver.
To switch audio sources, press AUDIO, press -
to
show the Speakers option, then press to select AV
Receiver or TV.
A/V Receiver Set Up for Audio and Video Switching over HDMI•
With your DVD player connected to the A/V receiver, only
video is passed from the A/V receiver to the TV because of
copy-protection restrictions on the HDMI signal
7. I “learned” the RECORD key for my VCR/DVR
but when I pressed the RECORD key, the
VCR/DVR did not record anything.
Check that the VCR or DVR is receiving a signal directly from
your cable box or satellite receiver.
87


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