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Appendices 33
For assistance call 1(800) 332-2119
Appendix B: Troubleshooting, continued
Sound
Symptom Remarks
1. There is no sound even when
the volume is turned up.
Check if the
MUTE
key is on.
• The TV’s Sound > Analog Listen To setting may be set to
SAP
(analog
program from the
ANT
input) but no SAP is being broadcast.
• The TV’s Sound > Language setting for a digital program may be set to an
unavailable language.
Check that the Sound > TV Speaker option is set to
ON
to hear sound from
the TV speakers.
If using an A/V receiver, check that the Sound > TV Speaker option is set to
OFF
to hear sound from the A/V receiver speakers.
Press and hold the
POWER
button on the control panel for 10 seconds to
perform System Reset.
2. The sound does not match the
screen picture.
The TV’s Sound > Analog Listen To setting may be set to SAP
(analog
program from the
antenna
input)
.
3. The sound from my A/V
receiver does not match the
screen picture (I should hear
the correct audio from my A/V
receiver).
Check that
DIGITAL AUDIO OUTPUT
on TVs main panel is connected to the
A/V receiver.
Without this connection, devices connected only to the TV (and not the A/V
receiver) can be heard only from the TV speakers. Note that this includes the
ANT
input and any device sending audio to the TV only.
LICENSOR’S SUPPLIERS DO NOT MAKE OR PASS ON TO END USER OR ANY OTHER THIRD PARTY, ANY
EXPRESS, IMPLIED OR STATUTORY WARRANTY OR REPRESENTATION ON BEHALF OF SUCH SUPPLIERS,
INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABIL-
ITY OR FITNESS FOR A PARTICULAR PURPOSE.
Digital Light Processing
®
and DLP
®
are registered trademarks of Texas Instruments.
Manufactured under license from Dolby Laboratories. Dolby is a trademark of Dolby Laboratories.
ENERGY STAR
®
and the ENERGY STAR mark are registered U.S. marks. ENERGY STAR is a registered mark owned
by the U.S. government.
HDMI
®
, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
The software in this TV is based in part on the work of the Independent JPEG Group, copyright © 1991-1998, Thomas
G. Lane, all rights reserved.
Trademark and License Information
33


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