Manual Mitel 5550 IP Console (page 64 of 84) (English)

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58 ♦ Hotel/Motel Features

Clearing the Message Register

The message register is a record of the number and cost of all external

calls placed from a guest room telephone. The system uses meter

pulses received from the local telephone company to calculate costs.

If pulses are not received, then only the number of external calls are

counted.

A guest’s message register is automatically cleared when the guest

is checked out. If a guest prefers to pay for calls on a daily basis, you

can manually clear the register after each payment is made.

To display or clear a room’s message register

1. Press Guest Service, or if you are already on a call to the room,

press the [Guest Service] softkey.

2. Use the computer keyboard to type the room number in the

Room Number box (not necessary if you are already on a call

to the room).

The Message Cost and Calls fields show the total cost and num-

ber of all external calls placed from the room.

3. Click Clear to erase the Message Cost and Calls totals.

If a printer is attached to the console, a report may print showing the

contents of the register before it was cleared.

Printing Reports

If a printer is connected to the console, you can request printed reports

of message registers, room status and automatic wake-up calls.

Some reports print automatically. For example, whenever a wake-up

call is set, changed, or canceled, a record of the event is printed.

To print a report

•On the Tools menu, select Guest Services followed by the com-

mand that corresponds to the report that you want to print.

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Others manual(s) of Mitel 5550 IP Console

Mitel 5550 IP Console Quick start guide - German - 2 pages

Mitel 5550 IP Console User Manual - Dutch - 86 pages

Mitel 5550 IP Console Quick start guide - Dutch - 2 pages

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Mitel 5550 IP Console Manual

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