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Mio SLICE User Guide 7
TROUBLE WITH PAIRING MIO SLICE TO YOUR PHONE
Try the following tips if you have trouble pairing Mio SLICE to your smartphone:
Check that you are connecting to the correct SLICE device. Before pairing is complete, SLICE is listed with
a 4-digit code appended to the name. Match the 4-digit code to your device serial number, found on the
back of your SLICE. E.g. If your serial number is “60P00014DCI”, SLICE will show up in the app as “SLICE-
014D”.
Check that your phone is compatible with the Mio PAI app at mioglobal.com/compatibility.
Turn off your phone’s Bluetooth. After a few seconds, turn Bluetooth on again. Retry the pairing process.
Force close the PAI app and reopen it. Follow the apps prompts to retry the pairing process.
Force close all apps on your phone and reopen the PAI app. Follow the apps prompts to retry the pairing
process.
Perform a factory reset on the SLICE (refer to Resetting Mio SLICE & Pairing To A New Phone).
Note that this will erase all data stored on your SLICE.
For additional help, please visit mioglobal.com/support
UPDATING MIO SLICE
After pairing, the app will update SLICE if a newer rmware version is available. Keep the Mio PAI app open and
your SLICE close to the phone. The SLICE screen will be blank until the update is complete. Do not navigate away
from the PAI app during this time.
USING MIO SLICE
Mio SLICE tracks your activity 24/7. View your daily progress by scrolling through the screens on the display. History
and more details are available in the Mio PAI app.
WEARING MIO SLICE
For accurate heart rate monitoring, wear Mio SLICE as shown below:
1. Fasten the SLICE snugly, about 1-2
nger widths above your wrist bone.
The optical sensor should make
good contact with your skin.
2. If you have a smaller wrist, wear
the SLICE higher on your forearm.
3. For cyclists or users with concave
wrists, wear the SLICE higher and on
the underside of your forearm, since
bending of the wrist may affect the
heart rate reading.
7


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